Erin Salisbury
Billings
Summary
Demonstrates strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in staff training and development, I foster positive relationships while ensuring workplace safety. Skilled in conflict resolution, inventory management, and staff supervision. Known for reliability and unwavering commitment to excellence. Recognized for attention to detail and empathetic communication, I consistently drive customer satisfaction and team performance.
Overview
15
15
years of professional experience
Work History
Closing Supervisor
Freedom Child Development Center
03.2022 - 06.2023
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Assistant Manager
Rent-A-Center
10.2011 - 04.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cashier
K-Mart Store
07.2011 - 10.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shipping & Handling
Delta Embroidery
01.2008 - 09.2009
- Oversaw daily operations and shipping and handling processes.
- Supervised shipping and handling operations.
Education
Ovid-Elsie High School
Elsie, MISkills
- Customer service focus
- Workplace safety
- Staff training and development
- Policy enforcement
- Attention to detail
- Supply management
- Observational skills
- Empathy and compassion
Timeline
Closing Supervisor
Freedom Child Development Center
03.2022 - 06.2023
Assistant Manager
Rent-A-Center
10.2011 - 04.2015
Cashier
K-Mart Store
07.2011 - 10.2011
Shipping & Handling
Delta Embroidery
01.2008 - 09.2009
Ovid-Elsie High School
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