Etcibetat Madera
Harlem
Summary
Dynamic worker with experience at Baskin Robbins Franchisee, excelling in customer service and money handling. Proven ability to enhance customer loyalty and retention through effective communication and engagement. Demonstrated flexibility by covering shifts and maintaining high service levels in fast paced environments.
Overview
4
4
years of professional experience
Work History
Intern
Aaniiih Nakoda College
04.2025 - Current
- Sorted and organized files and reports.
- Generated reports detailing findings and recommendations.
Cashier Team Lead
Baskin Robbins Franchisee
08.2021 - 08.2022
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased customer loyalty and retention.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - Administrative Business
Aaniiih Nakoda College
Harlem, MT05-2026
GED -
Aaniiih Nakoda College
Harlem, MT05-2024
Skills
- Customer Service
- Money handling
- Flexible schedule
- Clear communication
- Customer engagement
Accomplishments
Was nominated and selected for Student of the Year at Aaniiih Nakoda College through the American Indian College Fund and had received a certificate of achievement.
Was inducted into the Phi Theta Kappa Honor Society in April of 2025.
Competed in the Knowledge Bowl competition held at the American Indian Higher Education Consortium and took home 1st place with three peers as teammates.
Timeline
Intern
Aaniiih Nakoda College
04.2025 - Current
Cashier Team Lead
Baskin Robbins Franchisee
08.2021 - 08.2022
Associate of Arts - Administrative Business
Aaniiih Nakoda College
GED -
Aaniiih Nakoda College
Similar Profiles
Thomas MolinaThomas Molina
Nakoda History Instructor at Aaniiih Nakoda CollegeNakoda History Instructor at Aaniiih Nakoda College
Rakesh RameshRakesh Ramesh
Nakpro Division Operations In-charge at Nakoda Dairy Private LimitedNakpro Division Operations In-charge at Nakoda Dairy Private Limited
Joni MarkJoni Mark
Language Teacher at Nakoda Elementary SchoolLanguage Teacher at Nakoda Elementary School
Tameika KyzerTameika Kyzer
Occupational Therapy Assistant at East Central Regional HospitalOccupational Therapy Assistant at East Central Regional Hospital
Takalani TshivhaseTakalani Tshivhase
Job Shadowing at Mazi Asset ManagementJob Shadowing at Mazi Asset Management