Fakiol Meco
Pietà
Summary
I am Fakiol Meco, 25 years old .I am a dedicated and passionate person after the job that is given to me, I am ready to work overtime just to make my work as smoothly as it can be. I am a friendly and communicative person with all, always patient with everyone and trying to find the best solution to fix any problem that can occur. I am always ready to make my best effort to accomplish what is given to me.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Ilir Limaj
07.2023 - 12.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
English Teacher
Eduart Bezati
01.2023 - 06.2023
- Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Encouraged students to take active role in learning and academic success.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
Head Waiter
Nevila Dudaj
05.2021 - 12.2022
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Hotel Waiter
Nevila Dudaj
05.2020 - 03.2021
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
Receptionist
Nevila Dudaj
08.2019 - 05.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Education
Master of Arts - English Education
Alexander Xhuvani
Elbasan, Albania10.2023
Bachelor of Arts - English Language And Literature
Alexander Xhuvani
Elbasan, Albania10.2021
High School Diploma -
Shefqet Guzi
Gramsh, Albania06.2016
Skills
- Excellent communication
- Patient and Respectful
- Problem-solving
- Dedicated
- Sports like ; Football, Volleyball, Snooker, Gym, Jogging
- Preparing Hookah
- Making Sushi
- Playing cards
Certification
Driving license ; type B
Languages
Albanian
Native or Bilingual
English
Full Professional
Italian
Professional Working
Timeline
Restaurant Waiter
Ilir Limaj
07.2023 - 12.2023
English Teacher
Eduart Bezati
01.2023 - 06.2023
Head Waiter
Nevila Dudaj
05.2021 - 12.2022
Hotel Waiter
Nevila Dudaj
05.2020 - 03.2021
Receptionist
Nevila Dudaj
08.2019 - 05.2020
Master of Arts - English Education
Alexander Xhuvani
Bachelor of Arts - English Language And Literature
Alexander Xhuvani
High School Diploma -
Shefqet Guzi
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