Flor Luckunchang
St. Julian's,Malta
Summary
Seeking a dynamic role in a global industry that challenges my abilities, fosters personal growth, and allows me to leverage my skills to make meaningful contributions in a competitive environment.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Boku Wa Bar & Bistro, Noru Hotel
04.2024 - 01.2025
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Responded to customer inquiries and resolved complaints.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Managed inventory and restocked supplies, reducing instances of item shortages during peak hours.
Food and Beverage Attendant
The Rooftop Restaurant, Embassy Hotel Valletta
04.2023 - 12.2023
- Greeted over 50 customers per day and communicated effectively to obtain accurate orders.
- Highly organized and efficient in managing multiple tables and duties simultaneously.
- Proficient in upselling, suggestive selling and ensuring a positive dining experience.
- Managed breakfast buffet, lunch and dinner reservations, coordinating with the team.
- Sanitation and food safety.
Barista
Carolina Premium Gourmet
03.2021 - 01.2022
- Prepared and served a variety of coffees and tea drinks.
- Cleaned counters, machines, utensils, and seating areas daily.
- Learned every menu item's preparation and numerous off label drinks to meet customer needs.
- Adapted quickly to high volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Advanced English -
Gateway School of English GSE
Swieqi, Malta12-2023
Bachelor of Science - Healthcare
Cetes
Panama 03-2021
Skills
- Client Support
- Payment Transaction Handling
- Menu Knowledge
- Adaptability under pressure
- Sales skills
- Food safety
- Teamwork and Collaboration
- Multitasking
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food and Beverage Attendant
Boku Wa Bar & Bistro, Noru Hotel
04.2024 - 01.2025
Food and Beverage Attendant
The Rooftop Restaurant, Embassy Hotel Valletta
04.2023 - 12.2023
Barista
Carolina Premium Gourmet
03.2021 - 01.2022
Advanced English -
Gateway School of English GSE
Bachelor of Science - Healthcare
Cetes
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