Francesca Bonnici

As of this year I took on the role of Lead Physiotherapist.

Apart from clinical work my new role requires me to:-

• Manage the day to day planning
• Organizing lists for the junior staff
• Over seeing that the department is not falling behind with orders
• Answering to all enquiries
• Prepare financial reports at end of month to be represented to the managerial board at end of month
• Manage weekly rosters
• Attend management meetings when necessary
• 1-1 meetings with the General Manager weekly to keep on track and not miss deadlines

My role as a senior physiotherapist till date within the company covers the below daily tasks:-

• Help clients with challenging physical and mobility challenges
• Educating patients and carers on facing and overcoming disability challenges.
• Support junior physiotherapists through training and one-on-one mentoring.
• Worked in various different settings both in-patient care and out patient and therefore learned how to manage the day with both clients
• Pinpointed treatment options and advised patients and families on suitable alternatives.
• Observed patient recovery progress and modified treatment to address identified concerns.
• Collaborated with other health care professionals to evaluate complex cases and address innovative treatments.
• Treated patients with neurological and musculoskeletal conditions, offering comprehensive care to meet needs.
• Worked with patients to develop functional treatment programs and safe home practices
• Carried out thorough patient diagnosis to implement effective treatment programs
• Referred complex cases and emergencies to specialized centres for treatment.
• Manage a Basketball team both male and female teams. I take care of injuries, attend basketball games and organize recoveries as needed

• Was the front liner for all in-patient related day to day tasks such as admitting patients and inputting their information in the system
• Organised and prioritized follow up appointments and co-ordinated with our in house outpatient service in the general hospital
• Completed start and end of day procedures mainly compiling all theatre lists for consultants, organising all concerning patient file records and co-ordinating with the theatre in providing efficient service to our patients
• Responded calmly and compassionately in emergency situations.
• Maintained timely check-in services, noting patient arrivals for efficient appointment running.
• Protected patient rights through continued discretion and confidentiality.
• Welcomed patients with kindness to enhance checking in processes.
• Collected and provided patient information to relevant medical professionals.

• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Greeted customers and offered assistance with selecting merchandise and completing purchases
• Shelved and merchandised new products in visually appealing, organised displays to engage customers.
• Worked energetically to maintain efficient operations during peak trading hours and also worked after hours to maintain cleanliness of the store in preparation for the next day
• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
• This was my shortest employment as it was interfering with my studies and had to stop after a month