Summary
Overview
Work History
Skills
Interests
Timeline
Generic
Francesco James

Francesco James

Maintenance Manager
Mellieha

Summary

Dynamic Maintenance Manager with a proven track record at Seabank Hotel and Catering Ltd, DB Group Malta, enhancing equipment efficiency through predictive maintenance and fostering team collaboration. Skilled in budget management and employee development, I successfully reduced downtime and improved operational performance, driving continuous improvement initiatives that elevated overall service quality with a guest satisfaction & company improvement focus. I've implemented CMMS from scratch, lowered maintenance costs and assisted with overall company improvement & team performance.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Maintenance Manager

Seabank Hotel and Catering Ltd
08.2025 - Current
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Managed a team of technicians, providing guidance and support for skill development and performance improvement.
  • Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
  • Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Forecasted and reviewed maintenance budgets to establish cost-effective measures.
  • Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
  • Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
  • Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
  • Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
  • Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Created and submitted detailed reports to highlight maintenance activities and equipment performance.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
  • Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Implemented energy conservation measures that led to significant savings on utility bills without compromising facility operations.
  • Evaluated and recommended new technologies for potential integration into the facility''s maintenance operations, ensuring continued growth and adaptability in the face of industry advancements.
  • Implemented energy-efficient solutions to reduce operating costs and environmental impact.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Project Manager & Consultant

Self Employed
03.2025 - 08.2025
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.

Maintenance Manager

Seabank Hotel and Catering Ltd
06.2024 - 03.2025
  • Fully implemented CMMS System MaintainX, assets, locations, preventive maintenance schedules, teams assigned to, gave training & made the required changes and improvements to both my team and system to better serve the company's demand & improve monitoring while also monitoring asset health.
  • Documented inventory of spare parts to enable tracking history and maintain accurate records.
  • Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Fostered cross-functional teamwork among departments to achieve seamless collaboration on shared objectives.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Managed a team of technicians, providing guidance and support for skill development and performance improvement.
  • Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
  • Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Forecasted and reviewed maintenance budgets to establish cost-effective measures.
  • Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
  • Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
  • Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
  • Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
  • Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Created and submitted detailed reports to highlight maintenance activities and equipment performance.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Implemented energy conservation measures that led to significant savings on utility bills without compromising facility operations.
  • Evaluated and recommended new technologies for potential integration into the facility''s maintenance operations, ensuring continued growth and adaptability in the face of industry advancements.
  • Implemented energy-efficient solutions to reduce operating costs and environmental impact.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Assistant Maintenance Manager

Seabank Hotel & Catering Ltd
08.2023 - 06.2024
  • Built a full maintenance team from scratch due to staff negligence towards company property and guest relations.
  • Planned & executed strategic full maintenance team staff replacement to improve quality and team effectiveness while keeping team morale.
  • Streamlined workflow processes for increased productivity through effective team management and scheduling.
  • Maintained and developed preventive maintenance programs and good working relationship with operations to enforce safety programs and procedures.
  • Projected planning and cost analysis to aid maintenance director in sales forecasts.
  • Assisted in the development of maintenance policies and procedures to ensure consistent practices across the department, maximizing efficiency and effectiveness.
  • Reacted with urgency and worked collaboratively with legal and management to promptly address health and safety issues.
  • Coordinated cross-functional teams in executing large-scale projects, ensuring minimal disruption to operations.
  • Assessed staff work performance and provided feedback, completed formal employee performance reviews and developed and carried-out corrective action plans.
  • Monitored performance quality to support conformity and implementation of company training program standards.
  • Developed and designed solutions to difficult problems by managing outside contractors and remaining on call for emergencies.
  • Supported quality assurance efforts by closely monitoring equipment performance metrics and addressing any deviations promptly.
  • Developed and deployed maintenance control plans to direct execution of planned preventive and predictive maintenance activities.
  • Optimized resource allocation to prioritize critical tasks and ensure timely completion of projects.
  • Performed periodic tests on fire alarm and emergency generator systems and maintained records of tests results.
  • Reduced downtime with regular inspections and proactive equipment maintenance.
  • Handled multiple projects and daily activities to meet deadlines and developed plans to accomplish departmental and maintenance goals.
  • Improved facility efficiency by overseeing preventive maintenance programs and equipment repairs.
  • Drafted employee performance appraisals with enriched feedback to enhance individual performance.
  • Created weekly staffing schedule to support 24-7 coverage for on-call maintenance.
  • Resolved complex technical issues quickly and efficiently, minimizing disruptions to ongoing operations while maintaining high levels of customer satisfaction.
  • Mentored maintenance employees by motivating and providing direction to achieve set goals.
  • Contributed to sustainability efforts by identifying opportunities for waste reduction and environmentally responsible practices within the facility''s operations.
  • Leveraged technical expertise to maintain peak performance of mechanical, electrical, plumbing and HVAC.
  • Documented schematic and diagram changes to keep records current.
  • Developed preventative maintenance schedules to proactively address potential issues before they escalated into costly repairs or downtime.
  • Enhanced safety standards, implementing comprehensive training programs for staff members.
  • Conducted thorough analyses of current systems to identify areas for improvement, recommending upgrades as necessary.
  • Supervised training of maintenance personnel on procedures, material and equipment use and OSHA safety regulations.
  • Trained new employees on proper procedures and safety protocols, fostering a culture of continuous learning within the department.
  • Administered and enforced company policies and procedures for maintenance and grounds personnel.
  • Collaborated with staff in determining company engineering, maintenance and repair priorities.
  • Managed vendor relationships for cost-effective procurement of parts and services, maintaining inventory levels within budget constraints.
  • Promoted a positive work environment through strong communication skills, active listening, and an open-door policy for team members.
  • Coordinated, developed and tracked budgets to monitor business expenditures.
  • Followed company safety standards and procedures and reported potentially hazardous problems or conditions.

Director

JCF Maintenance
03.2020 - 07.2020
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Revolutionized customer service protocols, significantly improving customer satisfaction ratings.

Director

Jean & Chris Installations Ltd
07.2019 - 02.2020
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Elevated company profile in industry by spearheading comprehensive rebranding initiative.
  • Pioneered adoption of sustainable practices, leading to industry recognition and awards.
  • Drove significant market share growth with launch of innovative product lines.
  • Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
  • Boosted operational efficiency by optimizing supply chain processes.
  • Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
  • Reinforced company's competitive position by securing intellectual property rights and fostering innovation.
  • Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Secured lucrative partnerships to expand market reach, negotiating favorable terms.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Optimized inventory management to minimize costs and ensure product availability.

Skills

Facilities maintenance

Project management

Maintenance planning

Continuous improvement

Predictive maintenance

Team leadership

Asset management

Staff management

Preventive Maintenance

Inventory replenishment

Expense tracking

Safety monitoring

Safety protocols

Employee performance assessment

Budget administration

HVAC systems

Employee scheduling

Energy management

Contractor management

Equipment troubleshooting

Electrical systems

Spare parts inventory

Building automation systems

Computerized maintenance management system

Facilities management

Materials requisition

Equipment inspection

Vendor relationship management

Mechanical aptitude

Deadline management

Work order management

Installation management

Grounds maintenance

Resource allocation

Employee performance evaluation

Contractor oversight

Elevator maintenance

Fire protection systems

Parts oversight

Plumbing systems

Budgeting and cost control

Budget management

Cost control

Teamwork and collaboration

Team building

Work Planning and Prioritization

Computer skills

Decision-making

Analytical thinking

Problem-solving aptitude

Negotiation and conflict resolution

Multitasking

Emergency response

Positive attitude

Analytical skills

Written communication

Onboarding and orientation

Time management abilities

Employee development

Reliability

Problem-solving abilities

MS office

Schedule management

Hiring and training

Negotiation

Self motivation

Adaptability and flexibility

Employee coaching and mentoring

Goal setting

Administration and reporting

Team development

Shift scheduling

Process improvement

Business development

Business analysis and reporting

Task prioritization

Excellent communication

Attention to detail

Multitasking Abilities

Project planning

Strategic planning

Technical proficiency

Managing operations and efficiency

Human resources management

Interests

Reading

Self Improvement

Family

Experiences

Timeline

Maintenance Manager

Seabank Hotel and Catering Ltd
08.2025 - Current

Project Manager & Consultant

Self Employed
03.2025 - 08.2025

Maintenance Manager

Seabank Hotel and Catering Ltd
06.2024 - 03.2025

Assistant Maintenance Manager

Seabank Hotel & Catering Ltd
08.2023 - 06.2024

Director

JCF Maintenance
03.2020 - 07.2020

Director

Jean & Chris Installations Ltd
07.2019 - 02.2020
Francesco JamesMaintenance Manager