GARRETT M. LUS
Bozeman
Summary
Driven political science student at Montana State University with strong leadership, client advisory, and operational experience. Selected nationally for commissioning through AFROTC, leading teams of 30+ and coordinating complex training operations. Experienced in financial services and customer-facing roles, combining critical thinking, communication, and problem-solving to drive results. Ready to apply leadership, analytical, and client management skills in a dynamic professional role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
AFROTC Cadet Captain / Flight Commander (POC)
United States Air Force, USAF
05.2025 - Current
- Selected at the national level through a competitive board to commission as a Second Lieutenant in the United States Air Force.
- Oversee operations and coordination of squadron training activities, ensuring accountability and mission readiness.
- Lead and manage groups of 30+ cadets during leadership laboratories, physical training, and operational events.
- Mentor and train junior cadets in leadership, tactical decision-making, and technical skills development.
- Communicate daily updates, announcements, and operational information to cadets to maintain organization and readiness.
- Develop leadership, communication, and problem-solving skills in a high-accountability military training environment.
Poker Dealer
SeatOpen
04.2023 - Current
- Conduct live poker games and tournaments while ensuring strict compliance with casino gaming regulations, internal controls, and table procedures.
- Manage high-value chip and cash transactions with precision, balancing banks and maintaining financial accountability at the end of each shift.
- Monitor gameplay to ensure fairness, enforce rules, and quickly identify irregular play, disputes, or potential violations of gaming standards.
- Deliver exceptional guest service by engaging players, explaining game rules, and fostering a professional and welcoming table environment.
- Communicate effectively with supervisors and floor staff to resolve disputes and maintain smooth table operations in a fast-paced gaming environment.
- Maintain the integrity of the game by remaining attentive to player actions and table activity while ensuring equipment and cards meet operational standards.
MORTGAGE LOAN ORIGINATOR
Rocket Mortgage, LLC
01.2022 - 03.2023
- Consulted with clients to evaluate financial profiles and identify mortgage solutions aligned with their long-term financial goals.
- Educated borrowers on the home purchase and refinance process, explaining loan structures, rates, and financing strategies.
- Managed the loan lifecycle from application through closing, ensuring compliance with lending guidelines and regulatory standards.
- Built strong client relationships through consultative sales, delivering high-quality service in a competitive, high-volume lending environment.
- Generated and converted leads from inbound channels, consistently working to meet and exceed performance expectations.
- Utilized mortgage technology platforms and CRM systems to manage client pipelines and streamline the loan origination process.
- Navigated a variety of mortgage products, including QM and Non-QM loans, to provide tailored financing solutions.
- Maintained performance in a 100% commission-based sales environment, demonstrating resilience, discipline, and strong closing ability.
CUSTOMER SERVICE
McDonalds Inc
09.2017 - 05.2018
- Addressed customers courteously using suitable methods and problem-solving skills.
- Cleaned counters, cashier area and utensil display to comply with sanitary regulations.
- Reported accidents and injuries to the supervisor to seek immediate solutions.
- Attended training programs to improve operations.
- Followed safety procedures to prevent foodborne illness and allergens.
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary.
Education
Bachelor of Science - Political Science
Montana State University
Bozeman, MONTANA08-2027
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Bozeman High School
02-2020
Skills
- Federal Regulations, Mathematical Computation, Player Entertainment, Client Support, Critical Thinking
- Payment Collection, Customer Experience, Team Management Calculating Payouts
- Procedures Compliance, Currency Exchange
- Exceptional Sales and Negotiation Skills, Proven ability to close deals and exceed sales targets in competitive environments
- Relationship Building, Expertise in establishing and nurturing long-term relationships with clients, stakeholders, and team members
- Technical Proficiency, Knowledgeable in G Suite and CRM tools, enhancing efficiency and client management capabilities
- Strategic Planning and Execution, Demonstrated success in developing and implementing sales strategies to penetrate new markets and drive business growth
- Licensed Mortgage Loan Originator (NMLS): Direct alignment with the job’s primary requirement
- Advanced Technology Proficiency: Experience with POS, LOS, CRM, and other mortgage technology platforms, ready to leverage the free all-in-one Tech software offered
- Client Acquisition and Retention: Proven ability to generate and convert leads, benefiting from the in-house leads provision
- Financial Acumen: Deep understanding of mortgage products and pricing strategies
- Leadership & Operational Management: Proven ability to lead and coordinate teams of 30 individuals in high-accountability environments, overseeing training activities, maintaining operational standards, and ensuring mission readiness
- Strategic Communication & Mentorship: Experienced in mentoring and developing team members while delivering clear operational updates, guidance, and daily communications to maintain organization, accountability, and team performance
- Inspecting vehicles, Replacing parts, Engine oil changes, Vehicle inspections, Vehicle maintenance, Preventive Maintenance
Certification
- NMLS
- NMLS Certified in 13 states
- Poker Dealer License
- Alcohol Serving
- TIPS Certified
Timeline
AFROTC Cadet Captain / Flight Commander (POC)
United States Air Force, USAF
05.2025 - Current
Poker Dealer
SeatOpen
04.2023 - Current
MORTGAGE LOAN ORIGINATOR
Rocket Mortgage, LLC
01.2022 - 03.2023
CUSTOMER SERVICE
McDonalds Inc
09.2017 - 05.2018
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Bozeman High School
Bachelor of Science - Political Science
Montana State University