gaye scicluna
ZABBAR (MALTA)
Summary
Experienced in administrative tasks and coordinating office activities. Excel at maintaining records, processing documents, and supporting team functions. Possess a knack for problem-solving and ensuring seamless operations. Bringing strong organisational skills and a knack for streamlining office operations. Excels in communication, time management, and problem-solving, ensuring smooth workflow and efficient task completion. Adept at multitasking with a proactive approach to identifying and addressing administrative needs. Ready to contribute to team success and foster a productive work environment.
Overview
3
3
Languages
26
26
years of professional experience
Work History
Senior Clerk
Jobsplus Hal Far, Birzebbuga
HAL FAR (MALTA)
10.2011 - Current
- Manage daily office operations and administrative support for senior management, enhancing organisational efficiency.
- Managed clerical duties, including document preparation, filing, and data entry, to streamline office operations.
- Supported office operations through efficient execution of clerical duties.
- Monitored email and postal correspondence, ensuring timely responses to enquiries and maintaining effective communication.
- Managed telephone communications by offering information, routing calls appropriately, and documenting messages for follow-up.
- Maintain confidentiality of sensitive information, upholding data protection principles and trust within the office.
Nail Technician
Self Employed
ZABBAR (MALTA)
04.2016 - 12.2016
- Executed pedicures, manicures, nail filing, and nail varnish application, delivering high-quality nail services to clients.
- Maintained high standards of hygiene and cleanliness in the work area, adhering to health and safety regulations.
- Sterilised and sanitised nail tools to minimise the risk of cross-infection.
- Prepared and sterilised tools before each use, following strict sanitation protocols.
- Utilised UV and LED lamps for gel applications, ensuring safety and adherence to manufacturer's instructions.
- Completed training on advanced treatments and products to enhance service delivery.
Machine Operator
Birkirkara
Birkirkara Malta
05.2010 - 10.2011
- Operated a variety of machinery, adhering strictly to safety protocols and operational guidelines to maintain workplace safety.
- Adjusted machine settings for different production runs, ensuring precision and compliance with product specifications.
- Tracked machine performance to identify any potential issues and maintain efficiency.
- Operated control panels, knobs and buttons to program machines to complete specific functions.
- Fed machines with appropriate raw materials and tools to facilitate goods production.
- Adhered to health and safety regulations, promoting a safe working environment.
- Followed strict clean-up protocols after each production run, maintaining a clean and safe working environment.
- Maintained clean and organised work areas.
Machinery Operator
Ketek International
Kordin Malta
06.2005 - 10.2007
- Analysed machine features and functionalities from technical manuals to enhance operational understanding.
- Collaborated with supervisors to schedule repairs and maintenance, ensuring continuous production flow.
- Adapted work schedule to meet changing demands of production and in adherence to health and safety practices.
- Assessed products against quality assurance specifications to maintain high product standards.
- Thoroughly checked products for quality, batch coding and use-by dates.
- Packed finished products with precision, optimising preparation for shipment to minimise damage.
- Collected, sorted and packed finished products for storage or transport to destinations.
Secretary
HP Cole LTD
Tal Pieta
02.2004 - 06.2004
- Handled incoming calls and enquiries, offering professional assistance and directing to appropriate departments for further action.
- Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.
- Handled emails and written business correspondence on behalf of senior office staff.
- Organised and maintained filing systems, both electronic and paper-based, to uphold data confidentiality and ease of access.
- Scanned and photocopied documents for office team members.
Receptionist
Aquatess LTD
Hal Qormi
12.2000 - 04.2003
- Welcomed guests and clients warmly, ensuring a positive first impression of the organisation.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Delivered courteous customer service, strengthening business reputation through consistent positive interactions.
- Provided professional, friendly assistance to incoming customers, fostering a welcoming environment.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using a multi-line telephone system.
- Managed incoming calls efficiently, redirecting to appropriate departments to streamline communication.
- Maintained a clean and orderly reception area to impress and welcome visitors.
Education
o-level standard - Secondary School
Erin Serracino Inglott
Cospicua Malta01-2000
Skills
- Document preparation
- Data entry accuracy
- Data entry accuracy proficiency
- Microsoft Office
- Filing systems
- Records management
- Office administration
- Front office support
- Scheduling appointments
- Customer service
- Client communication
- Excellent verbal communication
- Customer assistance
Languages
Maltese
First Language
English
Advanced
C1
Italian
Upper Intermediate
B2
Interests
- I like swimming both in summer and in winter
- I like a good walk in the countryside
Timeline
Nail Technician
Self Employed
04.2016 - 12.2016
Senior Clerk
Jobsplus Hal Far, Birzebbuga
10.2011 - Current
Machine Operator
Birkirkara
05.2010 - 10.2011
Machinery Operator
Ketek International
06.2005 - 10.2007
Secretary
HP Cole LTD
02.2004 - 06.2004
Receptionist
Aquatess LTD
12.2000 - 04.2003
o-level standard - Secondary School
Erin Serracino Inglott