Gordana Zafirova
Qormi,43
Summary
Professional with proven record of streamlining processes and leading high-performing teams. Known for commitment to achieving results.
Overview
17
17
years of professional experience
Work History
Makeup Artist
The Girls
03.2022 - Current
- Assisted in applying makeup for various occasions, enhancing client satisfaction and appearance.
- Learned to utilize diverse makeup products and tools, ensuring quality application techniques.
- Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Makeup Artist
MAC Cosmetics
04.2017 - 02.2022
- Developed and implemented training programs to enhance team performance and service delivery.
- Collaborated with fashion designers on makeup concepts for runway shows, aligning aesthetics with overall vision.
- Researched industry trends to innovate techniques and products used in makeup applications, maintaining competitive edge.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Cabin Crew Member
Qatar Airways
09.2013 - 02.2017
- Delivered exceptional in-flight service, ensuring passenger comfort and safety.
- Managed cabin preparation and safety checks prior to boarding.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Followed company regulations and rules to promote safe environment for travelers and employees.
Sales Manager
Massimo Dutti
05.2011 - 06.2013
- Developed and executed training programs for sales staff, improving product knowledge and sales techniques.
- Led branch sales initiatives, enhancing customer engagement and satisfaction through tailored service strategies.
- Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
- Oversaw daily store operations, ensuring efficient workflow and high customer satisfaction.
Sales Associate
New Yorker
02.2009 - 03.2011
- Implemented visual merchandising strategies to enhance product visibility and appeal.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained a clean, organized, and visually appealing retail environment to attract and retain customers.
Education
Bachelor - English Language
Goce Delchev University
Shtip10-2008
High School Diploma -
Slavcho Stojmenski
Shtip06-2003
Skills
- Makeup application
- Client relationship building
- Social media content
- Staff management
- Goals and performance
- Fluent bilingualism
Timeline
Makeup Artist
The Girls
03.2022 - Current
Makeup Artist
MAC Cosmetics
04.2017 - 02.2022
Cabin Crew Member
Qatar Airways
09.2013 - 02.2017
Sales Manager
Massimo Dutti
05.2011 - 06.2013
Sales Associate
New Yorker
02.2009 - 03.2011
Bachelor - English Language
Goce Delchev University
High School Diploma -
Slavcho Stojmenski