Summary
Overview
Work History
Education
Skills
Timeline
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Graydon Tanis

Bozeman

Summary

Strategic professional with 10+ years of aviation experience delivering consistent results in fast-paced environments. Quality driven leader willing to perform daily tasks while educating and training newcomers. Priorities include maintaining team safety at efficient productivity levels. Expertise with various aircraft makes and models. Familiar with towing and handling specifications. Tracking and organizing KPI’s in high paced environments.

Overview

7
7
years of professional experience

Work History

Senior Manager Line Service

Jet Aviation
04.2025 - Current
  • Created and implemented various SOP's and site specific procedures to improve efficiency and safety.
  • Developed strategic initiatives to improve workflow efficiency and reduce operational costs.
  • Actively mentor junior leadership, fostering professional growth and enhancing team performance.
  • Implemented process improvements that increased productivity and operational effectiveness across departments.
  • Perform various tasks and assignments with minimal direction professionally and efficiently.
  • Spearheaded enhanced compliance with industry standards regarding record keeping and quality control programs.

Customer Relations Manager

Cutter Aviation
04.2023 - Current
  • Built and sustained strong professional relationships with customers, becoming the go-to expert for aircraft maintenance events and significantly improving customer satisfaction.
  • Enhanced customer experiences by proactively preparing for arrivals and ensuring transparent communication, leading to a marked increase in positive feedback and repeat business.
  • Streamlined the management of estimates, work orders, and customer feedback, resulting in elevated service standards and greater operational efficiency.
  • Partnered effectively with cross-functional teams and contributed to sales initiatives, playing a key role in driving business growth and expanding market reach.
  • Represented the company at industry events, showcasing expertise and successfully establishing valuable new connections that bolstered the company's industry presence.

Supervisor, Operations

Signature Flight Support
07.2022 - 04.2023
  • Led and developed teams across multiple departments, leveraging critical thinking to solve complex problems and address challenging situations, resulting in enhanced team performance and operational efficiency.
  • Enhanced day-to-day operations and long-term strategic planning, effectively organizing company goals and driving significant improvements in organizational alignment and achievement.
  • Streamlined communication with vendors and customers, ensuring smooth interactions and resolution of issues, which led to stronger relationships and improved service delivery.

Line Duty Manager

TAC Air
06.2021 - 07.2022
  • Led a team of line service technicians and managed facilities, ensuring smooth day-to-day operations.
  • Successfully oversaw employee management, including scheduling and hiring, while driving long-term planning and aligning operations with company goals.

Line Service Technician Training Supervisor

TAC Air
08.2018 - 06.2021
  • Spearheaded the training and development of new Line Service Technicians, actively participating in their growth while conducting safety audits and maintaining detailed training records.
  • Collaborated closely with the Safety and Training Manager to uphold high standards of training excellence and professional competency across the team.

Education

Associate of Science - Business Administration

Salt Lake Community College
Salt Lake City
03-2023

Skills

  • Critical Thinking
  • Interpersonal Skills
  • Strategic Communications
  • Microsoft Office Suite
  • Project Management
  • Operational Planning
  • Data Presentation
  • Aviation Expertise
  • Auditing Preparation
  • Corridor
  • SIGnet Expertise
  • Developmental Skills

Timeline

Senior Manager Line Service

Jet Aviation
04.2025 - Current

Customer Relations Manager

Cutter Aviation
04.2023 - Current

Supervisor, Operations

Signature Flight Support
07.2022 - 04.2023

Line Duty Manager

TAC Air
06.2021 - 07.2022

Line Service Technician Training Supervisor

TAC Air
08.2018 - 06.2021

Associate of Science - Business Administration

Salt Lake Community College

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Graydon Tanis