Initiate a scaled agile for Asset management including 10 teams in Agile environment, to deliver digital transformation and new ways of working
Developed project plans and managed multi-disciplinary project scopes using scrum methodologies from conceptualization to implementation and maintenance
Managed budget, negotiated resource conflicts and allocated resources
Provided consultancy to margin and collateral department, serving as primary liaison between business and technology department.
Business Systems Manager/Portfolio Manager
GP SYNERGY
07.2016 - 07.2021
Worked closely with management teams to plan, develop and execute technical strategies aligned to organization vision and business objectives
Designed and delivered the product strategy and roadmap for five programs using lean methodology supporting products with the annual budget of $4 million to serve 7000 users within five main streams
Mentored internal direct reports, vendors, contractors and service providers in total to 20 employees through multiple projects
Acting as an agile coach implementing the goal of increasing Agile fluency and adoption in company
Led projects to support operational efficiency, training programs and customer payments which increased NPS by 75 percent
Directed digital transformation and analytic system projects using (PaaS), Azure Machine Learning and .NET technology which halved cost and time of supported business process scalability.
Business Systems Analyst/Product Owner
UNIVERSITY OF THE SUNSHINE COAST
04.2014 - 06.2016
Spearheaded corporate web projects including new initiatives and system upgrades to the university enterprise Content Management System (Umbraco)
Enhanced project delivery timeline by 15 percent through implementation of scrum methodology and incremental deliverables acting as scrum master
Prepared user stories, acceptance criteria and performed sprint planning per business priorities
Employed C#, HTML5, TSQL, Bootstrap4, CSS3, JavaScript and AngularJS to deliver web solutions.
Education
Health Data Science Graduate -
UNSW - Sydney
09.2020 -
PhD - Science and Engineering, Human Computer Interaction (HCI)
Queensland University of Technology
01.2010 - 01.2014
Master of Information Technology - undefined
National University of Malaysia (UKM)
01.2007 - 01.2009
Bachelor of Computer Engineering - Software
Shiraz University
01.2002 - 01.2006
Skills
Developing project strategyProject managementAgile methodologiesStakeholder ManagementRisk ManagementSCRUMSAFeAgile coachContinuous process improvementsTeam leadershipProfessional writingSoftware Development Life CycleLean / Six SigmaCost Estimates & BudgetsMiroVisioPower BIJIRA AgileOffice365NET TechnologyAzure Machine LearningMicrosoft ProjectPythonC#
Technical Program Manager/Program Manager/Business Analyst at Johnson and JohnsonTechnical Program Manager/Program Manager/Business Analyst at Johnson and Johnson
Lead, Sr. Technical Program Manager, Technical Program Manager at Wipro Ltd, Tata Consultancy Services LtdLead, Sr. Technical Program Manager, Technical Program Manager at Wipro Ltd, Tata Consultancy Services Ltd