Summary
Overview
Work History
Skills
Timeline
Generic

Hanna Roy

Bozeman,MT

Summary

Proven team collaborator and customer service expert, adept at multitasking and organization. Demonstrated excellence in cash handling and complaint resolution, enhancing customer satisfaction and fostering repeat business. Achieved high accuracy levels in transactions, showcasing dependability and a strong work ethic.

Overview

6
6
years of professional experience

Work History

Cashier

Lone Peak Provisions
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Crew Member/Store Manager

Biankinis
06.2019 - 05.2024
  • Worked front counter.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Skills

  • Customer service
  • Work ethic and integrity
  • Time management skills
  • Team collaboration
  • Clear communication
  • Dependability and reliability
  • Multitasking and organization
  • Complaint resolution

Timeline

Cashier

Lone Peak Provisions
06.2024 - Current

Crew Member/Store Manager

Biankinis
06.2019 - 05.2024
Hanna Roy