Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harley Pohl Smith

Missoula

Summary

Dynamic hospitality professional with extensive experience at Missoula Paddleheads Baseball Team. Proven ability to enhance customer satisfaction through strong relationship building and effective problem-solving. Highly reliable and fluent in Spanish, skilled in multitasking and food safety, ensuring a safe and enjoyable experience for all guests.

Overview

2
2
years of professional experience

Work History

Bartender

Missoula Paddleheads Baseball Team
05.2025 - 09.2025
  • Resolved customer issues promptly, fostering positive relationships and enhancing overall experience.
  • Assisted with staff training.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Monitored alcohol consumption and adhered to responsible serving guidelines to ensure guest safety.

Concessions Shift Lead

Missoula Paddleheads Baseball Team
05.2025 - 09.2025
  • Supervised daily operations of concessions stand, ensuring efficient service and customer satisfaction.
  • Trained and mentored new staff on best practices for food safety and customer interaction.
  • Waitstaffed for private parties when the business was understaffed.

Concessions Worker

Missoula Paddleheads Baseball Team
05.2023 - 09.2025
  • Operated cash register efficiently during high-volume events.
  • Maintained cleanliness and organization of concession stands.
  • Assisted customers with menu selections and dietary inquiries.
  • Prepared food items according to safety and sanitation guidelines.

Education

Bachelor of Arts - History

University of California, Santa Barbara
Santa Barbara, CA
06-2029

High School Diploma -

Sentinel High School
Missoula
06-2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Hospitality service expertise
  • Fluency in Spanish
  • Fast learner
  • Relationship building
  • Complex Problem-solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bartender

Missoula Paddleheads Baseball Team
05.2025 - 09.2025

Concessions Shift Lead

Missoula Paddleheads Baseball Team
05.2025 - 09.2025

Concessions Worker

Missoula Paddleheads Baseball Team
05.2023 - 09.2025

Bachelor of Arts - History

University of California, Santa Barbara

High School Diploma -

Sentinel High School
Harley Pohl Smith