HAYDEN HARRIS
Big Sky
Summary
Analytical operations specialist adept at driving process improvements and team development in fast-paced transportation environments. Proven ability to coordinate complex logistics while maintaining high service standards and fostering collaboration across departments. Committed to a long-term career in operations management.
Overview
3
3
years of professional experience
Work History
TRANSPORTATION SUPERVISOR
Yellowstone Club
Big Sky
05.2026 - Current
- Supervise and develop transportation staff emphasizing operational procedures, safety protocols and service expectations.
- Led daily transportation operations, ensuring timely and efficient service delivery.
- Coordinate transportation requests and staffing assignments to optimize daily operations.
- Resolved operational and guest service issues, maintaining high satisfaction levels in a dynamic environment.
- Collaborated with multiple departments to enhance member and guest experiences through effective communication and coordination.
LIFT OPERATIONS
Boyne Resorts
Big Sky
11.2023 - 05.2026
- Ensured safety and efficiency of lift operations while enhancing guest experience.
- Collaborated with teammates to optimize guest flow during peak periods, minimizing wait times.
- Responded to changing weather and operational conditions while maintaining standards.
- Addressed guest inquiries and resolved issues effectively, fostering a positive environment.
BUSINESS OPTIMIZATION ANALYST INTERN
Staff IT Solutions Inc.
Kansas City
05.2023 - 11.2023
- Translated complex datasets into actionable insights, enhancing stakeholder understanding.
- Analyzed business data to identify trends that informed operational decision-making.
- Collaborated with cross-functional teams to streamline workflows and optimize reporting processes.
- Used Excel, and Python to organize, analyze, and visualize business data.
Education
Bachelor of Science - Analytics & Technology
ROCKHURST UNIVERSITY
Kansas City11-2023
Skills
- Transportation Operations
- Transportation Coordination
- Logistics Reporting
- Operations Management
- Data Analysis
- Excel
- Transportation Software
- Process Improvement
- Cross-functional collaboration
- Reporting
- Team leadership
- Leadership
- Problem Solving
- Customer Service
- Time Management
- Microsoft Office
- Team Collaboration
Projects
Analytics & Technology Capstone, Applied statistical analysis and data modeling to support business decision-making., Extracted, cleaned, and transformed data from multiple sources using SQL and Python., Built dashboards and visualizations to communicate insights effectively., Presented findings and recommendations to faculty and project stakeholders.
Timeline
TRANSPORTATION SUPERVISOR
Yellowstone Club
05.2026 - Current
LIFT OPERATIONS
Boyne Resorts
11.2023 - 05.2026
BUSINESS OPTIMIZATION ANALYST INTERN
Staff IT Solutions Inc.
05.2023 - 11.2023
Bachelor of Science - Analytics & Technology
ROCKHURST UNIVERSITY