Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Henry Heriza

Missoula

Summary

A go-getter with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.

Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.

Overview

4
4
years of professional experience

Work History

HOST/BUSSER/DISHWASHER/DELIVERY DRIVER

Biga Pizza
Missoula
01.2023 - Current
  • Delivered food orders in a timely and courteous manner while providing excellent customer service.
  • Worked as a dishwasher in a busy restaurant setting, ensuring cleanliness and organization.
  • Managed reservation systems, optimizing seating arrangements for efficiency.
  • Trained new hosts on operational procedures and customer service standards.
  • Monitored dining area for cleanliness and readiness, maintaining high standards.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

BACKSERVER/DISHWASHER

The Camino
Missoula
01.2022 - 01.2023
  • Helped with food preparation and plating when needed.
  • Responsible for bussing and resetting tables in a fast-paced restaurant environment.
  • Supported servers by preparing and delivering food and beverages efficiently.

BAGGER/STOCKER/CART ORGANIZER

Yokes Freshmarket
Missoula
01.2022 - 01.2023
  • Assisted in organizing the storage area and maintaining cleanliness.
  • Managed inventory and restocked shelves in a retail setting.

Education

High School Diploma -

Hellgate
Missoula
06-2025

Skills

  • Ability to work under pressure
  • Teamwork
  • Effective communication
  • Customer service
  • Professional appearance
  • POS software
  • Guest relations
  • Telephone reception
  • Reservations
  • Workflow optimization
  • Hospitality and accommodation

Interests

music

skateboarding

snowboarding

outdoors

acting and modeling

photography

fashion

Timeline

HOST/BUSSER/DISHWASHER/DELIVERY DRIVER

Biga Pizza
01.2023 - Current

BACKSERVER/DISHWASHER

The Camino
01.2022 - 01.2023

BAGGER/STOCKER/CART ORGANIZER

Yokes Freshmarket
01.2022 - 01.2023

High School Diploma -

Hellgate
Henry Heriza