Ilah Durbin
Bow & Marrow
Havre
1
year of professional experience
Dedicated restaurant hostess with a knack for creating inviting dining experiences. Demonstrates strong multitasking skills and effective communication, ensuring smooth operations and guest satisfaction.
Skilled in POS system operations and problem-solving. Committed to enhancing customer engagement and supporting team efficiency to elevate service quality.
Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field.
Work History
Restaurant Hostess
7 Months- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed reservation system, coordinating seating to optimize flow during peak hours.
- Provided information on menu offerings and specials, enhancing guest engagement.
- Collaborated with servers and kitchen staff to streamline communication and service efficiency.
- Maintained cleanliness and organization of front-of-house areas, promoting a positive atmosphere.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Complied with food safety and food hygiene regulations to safeguard public health.
Education
No Degree
Skills
Customer service
Strong multitasking
Greeting guests
Active learning
Problem solving
POS system operations
Timeline
Restaurant Hostess
Bow & Marrow
09.2025 - 04.2026Read More
Havre High School
No Degree
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