Imad Saadaoui

With a Master of Business Administration (MBA) degree from Anglia Ruskin University, I have a strong background in Business Administration and Management, especially in Marketing. I have applied my MBA skills to develop and maintain relationships with existing and potential customers, as well as to communicate and coordinate with colleagues effectively. As a Customer Support Agent at Red Acre Ltd, I enjoy solving customer problems and providing professional customer support through various channels, including live chat, email, and calls. I work together with my team to reach customer service-related targets and ensure customer satisfaction. I have also received recognition for mediating conflict and retaining customers throughout the process. My goal is to leverage my MBA skills and customer service experience to contribute to the growth and success of Red Acre Ltd. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.