Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Timeline
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IMSAL JABEEN

STUDENT
Imsida

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in any given role.

Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Sales Assistant

OYSHO
Xghajra, Ix-Xghajra
01.2025 - 05.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Implemented customer feedback system to identify and address areas for improvement.

Service Crew Member

Gourmet Restaurant
01.2023 - 03.2023
  • In my role as a runner, I took on a diverse range of responsibilities that contributed to the smooth operation of the establishment.
  • I was responsible for efficiently managing customer orders, ensuring they were accurately relayed to the kitchen and delivered promptly to guests, which enhanced the overall dining experience.
  • Beyond this, I actively supported kitchen operations by assisting with meal preparation and performing tasks that facilitated the timely and seamless production of dishes.
  • Additionally, I contributed to the upkeep of the establishment by taking on maintenance duties, ensuring that all areas were clean, organized, and operating efficiently.
  • These experiences allowed me to develop strong multitasking abilities, a keen attention to detail, and a collaborative approach to team efforts, all of which were instrumental in maintaining high operational standards and customer satisfaction.

Cashier

Pakeeza Supermarket
04.2022 - 06.2022
  • Company Overview: A leading supermarket branch in my city, part of a well-established retail chain renowned for offering an extensive range of household essentials and freshly baked goods.
  • I had the privilege of working at a leading supermarket branch in my city, part of a well-established retail chain renowned for offering an extensive range of household essentials and freshly baked goods.
  • My role was multifaceted, requiring a high degree of precision, organization, and a commitment to exceptional customer service.
  • As a cashier, I managed all aspects of point-of-sale operations, including processing transactions efficiently and accurately handling various forms of payment.
  • I was entrusted with preparing and submitting daily financial reports, meticulously reconciling sales and receipts to ensure the financial integrity of the branch's operations.
  • Beyond my cashier responsibilities, I actively contributed to storekeeping duties, including inventory management, restocking shelves, and organizing product displays to create an inviting and seamless shopping experience for customers.
  • During peak hours, I demonstrated strong multitasking capabilities by assisting customers with inquiries, resolving issues promptly, and supporting smooth operational flow in a fast-paced retail environment.
  • This role allowed me to refine my organizational and financial management skills while fostering a customer-focused approach.
  • Additionally, it provided valuable experience in collaborating within a dynamic team, further enhancing my ability to adapt and excel in challenging, high-pressure scenarios.
  • A leading supermarket branch in my city, part of a well-established retail chain renowned for offering an extensive range of household essentials and freshly baked goods.

Education

Bachelor Diploma - Diploma in Bachelor's of Business Administration

Ascencia Business School
Valletta
10.2025

Certificate - Culinary Arts

Gotham University

Higher Secondary Education - undefined

Shiblee College

High School Diploma -

Sacred Heart High School
07.2021

Skills

  • Consistent reliability

  • Organizational skills

Processing payments

Complex Problem-solving

Cash handling

Sales expertise

Stock management

Sales target achievement

Friendly and helpful

Effective communication

Reliability

Interests

Music
Reading

Personal Information

Date of Birth: 11/26/05

Timeline

Sales Assistant

OYSHO
01.2025 - 05.2025

Service Crew Member

Gourmet Restaurant
01.2023 - 03.2023

Cashier

Pakeeza Supermarket
04.2022 - 06.2022

Bachelor Diploma - Diploma in Bachelor's of Business Administration

Ascencia Business School

Certificate - Culinary Arts

Gotham University

Higher Secondary Education - undefined

Shiblee College

High School Diploma -

Sacred Heart High School

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