Isabel Watters
Billings
Summary
As experienced professional in healthcare industry, brings wealth of expertise in navigating complex denial management systems. Recognized for strong focus on teamwork and delivering consistent results under shifting circumstances. Proficient in claim analysis and resolution, with excellent problem-solving abilities and reliable, adaptable nature.
Overview
3
3
years of professional experience
Work History
Lockwood Family Dental
Brysen Hansen
11.2021 - 05.2022
- Maintained knowledge of insurance coverage benefit levels, eligibility systems and verification processes.
- Improved claim denial resolution by thoroughly researching and identifying root causes of denials.
- Optimized workflows within the team by assigning tasks based on individual strengths and expertise in particular payers or denial reasons.
Colstrip
Colstrip Puplic Schools
06.2019 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Cosltrip High School
Colstrip, MT01-2021
Skills
- Leadership and Team Management: Ability to manage, supervise, and motivate a team of dental professionals, including dental hygienists, assistants, and administrative staff
- Customer Service: Strong interpersonal skills to deal with patients, address concerns, and ensure patient satisfaction
- Communication Skills: Both verbal and written communication are essential for interacting with patients, staff, and vendors, as well as for managing office documentation and reports
- Organizational Skills: Strong ability to organize and prioritize tasks in a busy environment, manage multiple schedules, and maintain office supplies
- Problem-Solving Skills: Ability to resolve conflicts, troubleshoot operational issues, and maintain a calm, efficient office environment
Software Proficiency: Familiarity with dental office software (such as Dentrix, Eaglesoft, or Open Dental), electronic health records (EHR), and Microsoft Office suite
Timeline
Lockwood Family Dental
Brysen Hansen
11.2021 - 05.2022
Colstrip
Colstrip Puplic Schools
06.2019 - 01.2021
High School Diploma -
Cosltrip High School
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