Summary
Overview
Work History
Education
Skills
Timeline
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Ishmael Azzopardi

zejtun

Summary

Dedicated and responsible individual with a secondary school education and 6 O Level qualifications. Brings 3 years of hands-on experience working independently as a Betting Shop Attendant, managing all aspects of daily operations from opening to closing. Skilled in customer service, cash handling, and betting systems, with a strong focus on accuracy, regulatory compliance, and creating a safe, efficient environment for customers. Reliable, self-motivated, and confident working under minimal supervision.

Overview

3
3
years of professional experience

Work History

Betting Store Attendant

National Lottery Authority
08.2022 - 08.2025
  • Independently managed full daily operations of the betting shop, including opening and closing procedures.
  • Boosted sales through effective product recommendations and upselling techniques tailored to individual customer needs.
  • Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
  • Handled customer service, placing bets, processing payouts, and resolving disputes in a fast-paced environment.
  • Built positive customer relationships and encouraged repeat business through professional and friendly service.



Education

O Levels -

Archbishop's Seminary
Rabat
04.2001 -

Skills

Cash handling and reconciliation

Customer service

Conflict resolution

Patience and empathy

Independent store management

Attention to detail and accuracy

Problem-solving

Timeline

Betting Store Attendant

National Lottery Authority
08.2022 - 08.2025

O Levels -

Archbishop's Seminary
04.2001 -

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Ishmael Azzopardi