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Dynamic software and security professional with over 10 years of experience in cybersecurity, notably at TD Bank, where I led incident response teams, saving hundreds of thousands of dollars through effective fraud mitigation. Passionate about collaborative problem-solving, I excel in risk management and developing innovative security solutions that drive operational efficiency and effectiveness.

Experienced .NET developer with over 10 years in enterprise application development using C# and .NET frameworks. Specializes in designing multi-tier software solutions that incorporate AI and automation, enhancing performance and user experience. Proven track record in integrating machine learning models and Azure AI/OpenAI services within agile environments. Strong collaborator with expertise in code review and issue resolution, contributing to successful project outcomes.

Release/DevOps/Software Engineer with over Ten years of experience in Analysis, Design, Development, and Deployment using Azure DevOps, Jenkins, Kubernetes, Terraform, and Java technologies. Led cross-functional teams in the successful completion of multiple projects, ensuring alignment with business objectives and timelines. Goal Driven, self-organized Developer with a comprehensive understanding of various software development approaches such as Agile methodologies. Skilled in Azure Kubernetes Service (AKS), Docker containerization, Linux administration, infrastructure as code (IaC), and advanced monitoring tools such as Dynatrace Cloud and Observability. Excellent communication skills and ability to work in-groups as well as independently with minimum supervision and initiative to learn new technologies and tools quickly. Developed and maintained detailed project plans, schedules, and resource allocation to ensure project milestones and deadlines were met. Facilitated Change management processes, ensuring smooth transitions and minimal disruption to ongoing operations. Extensive experience managing and orchestrating Kubernetes clusters for efficient application deployment, scaling, and management across multiple environments. Led the automation of Azure infrastructure provisioning and management, reducing deployment times by 70% through Azure Resource Manager (ARM) templates, Terraform, and Azure DevOps pipelines. Infrastructure as Code (IaC) Best Practices Implemented IaC using Terraform, reducing manual intervention in provisioning by 80% and improving infrastructure consistency and traceability. Built TERAFORM SCRIPTS for Infrastructure as Code, handled the infrastructure as an automated pipeline concept. Standardized the creation of reusable Terraform modules, enhancing the organization's ability to quickly deploy consistent infrastructure across development, testing, and production environments. Designing, implementing, and supporting fully automated Continuous Integration and Continuous Delivery processes. Managed Kubernetes clusters, optimizing application deployment and scaling for seamless development, testing, and production operations. Increased Release of software from three months release cycle to every week deployments. Increased customer satisfaction with software by around 20%. Handled the Release of Code into Staging and Production environment, played a vital release manager role for products owned by team. Investigated and created proof of concepts on cloud components like Azure app services, Azure key vault, Azure Kubernetes service, Azure blob storage, and azure arm templates. Played a vital role in improving and implementing the deployment strategies for infrastructure on Cloud. Setting up and introducing Continuous Deployment processes and advising on best practices. Experienced in using AZURE KEYVAULT as the secret manager by storing certs and secrets in an automated fashion. Led the successful introduction and implementation of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents) to streamline business processes and improve workflow automation across the organization. Established a governance framework for the Power Platform, including security policies, data loss prevention (DLP) rules, and environment strategies, ensuring compliance with organizational and regulatory standards. Created and implemented policies around app lifecycle management, including app development standards, deployment procedures for Power Platform solutions. Automated Build and Release using Azure DevOps to reduce human error and speed up SDLC processes. Implemented DevOps practice for software’s like manual release products into automated releases which in turn increase release the products sooner. Automated the deployment of Cloud Infrastructure as a part of a pipeline by introducing the concepts of Infrastructure as Code. Hands on experience in Writing the Blueprints for Infrastructure Automation as a Nutanix Engineer. I am well experienced in automating the process and making them a single point of operation using PowerShell scripting. Engaged with Microsoft to resolve complex Azure and Power Platform-related issues, optimizing deployments and ensuring compliance with security and performance standards. Implemented incident management by using agile methodology approach which in process debugging and resolving the issues, providing root cause analysis, and making it as mandatory for items which intern reduces the number of incidents by fixing the root cause. Extensively used ServiceNow Tool to handle the service request, change request and created a new process around service now for release management tools. Introduced the Change Controlled Release Strategies. Assigned RBAC policies confidential group level and user level as per the LTA created for the services implemented new (Automation account, scheduler, notification hub, IOT Hubs, Batch and other services). Proficient in developing Continuous Integration/ Delivery pipelines. Good knowledge in version control system tools like GIT (GitHub, bitbucket), Azure Repos. Motivated team player with the ability to work under minimal supervision possessing significant analytical, problem-solving, and communicational skills. Experience in working with small and large groups and successful in meeting new technical challenges and finding solutions to meet the needs of the customer.
Professional automation analyst with extensive experience in optimizing and streamlining processes. Skilled in scripting, software testing, and implementing automated solutions to enhance efficiency. Strong focus on team collaboration and achieving quantifiable results. Reliable and adaptable, excelling in dynamic environments to meet changing needs.
Automation professional with robust track record in enhancing operational efficiency through innovative automation solutions. Known for effective team collaboration and delivering consistent results. Expertise in scripting, process optimization, and adapting to evolving project needs.

Highly versatile IT professional with strong expertise across Artificial Intelligence, full-stack development, systems administration, and enterprise automation. With a hybrid background as an ICT Support Engineer and Full-Stack Developer, I design, build, and maintain end-to-end digital solutions that streamline business operations and empower teams.
I specialise in AI-driven applications, including OpenAI API integrations, prompt engineering, LangChain workflows, chatbot development, LLM fine-tuning, anomaly detection, and automated model pipelines. My work combines advanced AI architecture with practical systems engineering to deliver secure, scalable, and intelligent solutions.
On the development side, I have deep experience in PHP, JavaScript, Laravel, Blade, MySQL, REST APIs, jQuery, Bootstrap, ArchitectUI, Vue, and responsive UI/UX design. I have built complete internal systems, such as a fully automated Staff Portal, a Timesheet and Job Tracking System, dynamic dashboards, ETL pipelines (SQL → Excel → Portal), and payment workflows integrating Tyro/Mastercard Hosted Checkout and Eway.
I also manage complex infrastructure environments, including GoDaddy VPS, WHM, cPanel, DNS, MultiPHP, Let’s Encrypt, Wordfence, WatchGuard firewall, server logs, cronjobs, and secure SFTP deployments. In the Microsoft ecosystem, I handle Azure AD Connect syncs, ImmutableID conflicts, Microsoft Entra ID management, Exchange Online configuration, and M365 administration across multiple warehouses.
With strong analytical, troubleshooting, and automation skills, I deliver solutions that reduce manual workload and increase operational accuracy. My background includes advanced data processing with Power Query, Excel formulas for award compliance, Google Sheets integrations, PDF generation automation, and dashboard visualisation.
Known for being highly proactive, adaptable, and fast-learning, I thrive in environments where I can combine AI innovation, technical problem solving, and full-stack engineering to build systems that deliver real business impact.

Isiah Hernandez

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IT Analyst II

WebBuy

Education

Microsoft Identity And Access Administrator - SC-3

Ttps://www.coursera.org/account/accomplishments/specialization/certificate/4YDPGJXMQZ7B - Google Cybersecurity Beginner Cert

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Microsoft Identity And Access Administrator - SC-3

IT Analyst II

Ttps://www.coursera.org/account/accomplishments/specialization/certificate/4YDPGJXMQZ7B - Google Cybersecurity Beginner Cert

WebBuy

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