Ivan Camilleri

Zejtun.

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.

Overview

years of professional experience

Work History

Regional Manager Italy & Malta

Classic Collection

Malta (Remote)

04.2006 - Current

Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
Achieved successful contract negotiations by thoroughly reviewing and analyzing proposals, agreements, and terms.
Fam Trips
Searching for new hotels
Regular meetings with Handling agents and resort visits
Managing resort reps
Health & Safety Audits when needed

Resort Representative

Thomson Holidays

Malta

04.1996 - 02.2006

Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Communicated with clients and customers to gather, provide and share updated information on products and services.
Airport Duties
Got Promoted for Airport Supervisor and handing ramp work
Health & Safety Audits
Airport Transfers

Education

Accounts & Commerce

Vincenzo Bugeja Secondry School

Malta

Skills

Operations
Staff Training and Development
Goals and performance

Negotiation
Attention to Detail
Decision-Making

Languages

Maltese

Native language

English

Proficient

Italian