JACK BATTISTI
Missoula
Summary
A University of Montana alum with a Bachelor's in Business Administration, majoring in Management, I bring a diverse skill set developed through both academic and professional experiences. With six years at Dillard's, I’ve built a strong foundation in sales, customer service, and team leadership, thriving in fast-paced environments. Throughout my career, I’ve honed my ability to effectively manage projects, communicate with stakeholders, and identify innovative solutions to complex problems. With experience in business analysis, process optimization, and technology solutions, I am eager to contribute my skills and drive to a forward-thinking organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Business Analyst
Speridian Technologies
05.2024 - Current
- Developed core BA competencies, including requirements gathering, process modeling, and stakeholder management, enabling effective project delivery and solution development.
- Gained expertise in project analysis, focusing on project scope, resource allocation, and risk management, ensuring successful project execution.
- Acquired hands-on experience with no-code/low-code platforms, enabling rapid solution development and process automation for clients
- Collaborated with stakeholders to streamline the Freight Audit and Payment process, reducing discrepancies and improving invoice accuracy.
- Led the Freight Audit and Payment (FAP) audit review team, improving efficiency and reducing discrepancies through stakeholder collaboration and process optimization.
- Quickly learned a new TMS system and took the lead in training several team members, enhancing system proficiency and reducing errors.
Ladies Shoes Team Leader
Dillard's
03.2018 - 05.2024
- Successfully generated over $1.5 million in revenue
- Team leader of 5 employees, training, mentoring, and developing all new employees on the sales floor
- Monthly sales leader as a part time associate for 60 months
- 5 Employee of the month awards for delivering exceptional customer service
Education
Bachelor of Science - Business Administration
University of Montana
Missoula, MT12.2023
Skills
- Business process improvement
- Data analysis
- Stakeholder management
- Multitasking and Organization
- Clear communication
- Project Management
- Teamwork & Leadership
- Problem Identification & Analysis
- Solution Finding & Implementation
- Time Management
- Hard Working
- Motivation & Optimism
- Adaptability & Flexibility
Certification
- Salesforce Certified Administrator
- Salesforce Certified Business Analyst
Timeline
Associate Business Analyst
Speridian Technologies
05.2024 - Current
Ladies Shoes Team Leader
Dillard's
03.2018 - 05.2024
- Salesforce Certified Administrator
- Salesforce Certified Business Analyst
Bachelor of Science - Business Administration
University of Montana
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