Jackson Slimak
Bozeman
Summary
Versatile and dynamic professional with a proven track record at Nabors Drilling USA, adept in critical thinking and hand tool proficiency. Excelled in fostering team collaboration and enhancing organizational growth through exceptional customer service and operational efficiency. Known for reliability and achieving positive outcomes in high-stress environments, significantly contributing to workplace safety and client satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Uhaul of Montana
04.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Oilfield Floorhand
Nabors Drilling USA
09.2024 - 11.2024
- Assisted in rigging up and rigging down procedures, ensuring a smooth transition between drilling sites.
- Promoted a positive work environment by effectively collaborating with team members and supervisors for smooth operations.
- Maintained clean and organized work areas to improve overall rig efficiency and safety performance.
- Enhanced drilling efficiency by maintaining and operating rig equipment in a safe and timely manner.
- Drove vehicles to and from work sites and maintained clean driving record.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
Water Mitigation Technician
Treasure State Restoration
04.2024 - 09.2024
- Promoted company reputation through exceptional service delivery, generating positive word-of-mouth referrals from satisfied clients.
- Contributed to overall company success by consistently meeting or exceeding performance targets set forth by management.
- Decreased downtime between jobs by properly maintaining tools and equipment according to manufacturer guidelines.
- Strengthened relationships with other contractors involved in the restoration process through effective collaboration efforts when necessary.
Lifeguard
YMCA
04.2021 - 02.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Southington High School
Southington, CTNREMT -
New Britain Emergency Medical Technician Academy
New Britain, CT01-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Reliability and punctuality
- Hand tool proficiency
- Strong communication skills
- Organizational growth
- Team collaboration
Timeline
Oilfield Floorhand
Nabors Drilling USA
09.2024 - 11.2024
Customer Service Representative
Uhaul of Montana
04.2024 - Current
Water Mitigation Technician
Treasure State Restoration
04.2024 - 09.2024
Lifeguard
YMCA
04.2021 - 02.2024
High School Diploma -
Southington High School
NREMT -
New Britain Emergency Medical Technician Academy
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