Jacquelynn Nagle
Butte
Summary
Dynamic professional with extensive experience in healthcare and community outreach, notably at Butte Silver-Bow County. Skilled in lactation support and collaborative teamwork, demonstrating a commitment to excellence and reliability in client care.
Knowledgeable professional specializing in delivery of health education initiatives and programs. Proficient at creating comprehensive lessons, providing detailed instruction and creating engaging activities. Brings knowledge of health and wellness topics and capacity to disseminate health information.
Overview
14
14
years of professional experience
1
1
Certification
Work History
WIC CPA/Breastfeeding Peer Counselor Supervisor
Butte Silver-Bow County
10.2021 - Current
- Collaborated with local WIC offices to provide targeted outreach efforts aimed at reaching underserved communities.
- Enhanced community health outcomes by educating families on the benefits of breastfeeding for both mother and child.
- Promoted a supportive environment by collaborating with healthcare providers, lactation consultants, and other peer counselors in the community.
- Increased breastfeeding success rates by providing personalized support and guidance to new mothers.
- Participated in ongoing professional development opportunities to stay current with the latest breastfeeding research and recommendations.
- Developed strong rapport with clients, fostering trust and open communication during counseling sessions.
- Connected clients with additional resources such as lactation professionals, nutritionists, or mental health services when needed.
- Mentored new peer counselors in their roles, sharing best practices and lessons learned from personal experience.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Monthly expenditure reports.
- Reduced barriers to program participation via outreach activities, presentations, and targeted marketing efforts.
- Streamlined administrative processes by maintaining accurate records in accordance with federal and state regulations.
- Ensured compliance with all regulatory requirements for food safety standards during food demonstrations and meal preparation activities.
- Increased program efficiency with diligent monitoring of client progress, timely follow-ups, and adjustments to individual nutrition plans.
- Evaluated client needs using anthropometric measures, biochemical data, clinical assessments, dietary intake analysis, and medical history reviews for appropriate intervention planning.
Server
Casagrandas Steak House
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Certified Medical Assistant
Epiphany Dermatology
01.2020 - 12.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Certified Medical Assistant, WIC CPA, CLC
Northwest Community Health Center
01.2011 - 06.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Supported families experiencing difficulties with breastfeeding due to medical conditions or anatomical barriers through specialized interventions tailored specifically to their unique circumstances.
- Demonstrated empathetic listening skills when addressing clients'' concerns or frustrations related to their breastfeeding journey.
- Recognized the importance of cultural sensitivity and inclusivity in lactation counseling, striving to create a welcoming environment for all clients regardless of background or identity.
- Promoted a supportive environment by collaborating with healthcare providers, lactation consultants, and other peer counselors in the community.
- Enhanced breastfeeding success rates by providing personalized lactation counseling and support to new mothers.
- Improved nutrition outcomes by conducting comprehensive assessments and providing tailored counseling to WIC participants.
- Obtained and assessed health history information, dietary intake and blood work data from WIC participants to determine nutritional and medical risks for program enrollment.
Education
Associate of Applied Science - Medical Assisting
Flathead Valley Community College
Libby, MT06-2011
Skills
- Patience and perseverance
- Infant care expertise
- Confidentiality practices
- Collaborative approach
- Breastfeeding education
- Lactation support
- Nutrition
- Teamwork and collaboration
- Time management
- Public speaking
- Community outreach
- Reliability
Certification
- Certified Lactation Counselor
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Dermatology Technician.
Timeline
WIC CPA/Breastfeeding Peer Counselor Supervisor
Butte Silver-Bow County
10.2021 - Current
Server
Casagrandas Steak House
09.2020 - Current
Certified Medical Assistant
Epiphany Dermatology
01.2020 - 12.2022
Certified Medical Assistant, WIC CPA, CLC
Northwest Community Health Center
01.2011 - 06.2021
- Certified Lactation Counselor
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Dermatology Technician.
Associate of Applied Science - Medical Assisting
Flathead Valley Community College
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