Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
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Jade Handford

CDD Regulatory Specialist
St Paul's Bay

Summary

I strive to be a part of a progressive organization within the Cryptocurrency/iGaming industry where I can leverage my expertise in KYC/KYB procedures, Financial Crime Mitigation and Regulatory Compliance whilst ensuring a smooth and compliant onboarding and overall customer experience. My aim is to contribute to a company's success by ensuring secure and efficient processes that align with industry best practices and regulatory requirements. Ultimately, diligently protecting the company's license and safeguarding its reputation.

Overview

6
6
years of professional experience

Work History

CDD Regulatory Specialist

Bet365
08.2023 - Current
  • SAR filing across 13 Jurisdictions using specific portals for submissions as per regulatory requirements
  • Compiling narrative information for SAR filing, outlining reason for suspicion located through customer profile or behaviors
  • Conducting additional investigations of customer profiles during the onboarding process using KYC processes, Adverse Media searches, Sanction and Watchlist reviews
  • Assisting with external reporting, regulatory inquiries, audits and compliance reviews ensuring protection of company licenses
  • Working closely with other teams within the Due Diligence and Onboarding Departments to ensure AML/CFT, Fraud and Risk procedures are carried out in line with the company's overall Compliance strategy
  • Extensive use of Excel

Fraud/KYC Specialist

Metallicus
05.2022 - 07.2023
  • Onboarding of entities and businesses (KYC/KYB)
  • Transaction Monitoring (cryptocurrency/forex)
  • SAR filing across licensed jurisdictions within USA and EU
  • Mitigation of financial crime risks
  • Extensive use of Chainalysis/KYT/Reactor
  • Case creation and Alert processing using Unit 21
  • Identifying and tracking behaviors that involve high-risk entities, geo-locations, IP addresses or any other violations of terms of use
  • Blockchain Analysis
  • CDD/EDD

Fraud/Payments Analyst

Tipico
02.2020 - 05.2022
  • Transaction Monitoring
  • Extensive use of Salesforce/Excel and other back office tools
  • Payment processing (all aspects) accessing multiple payment back offices
  • Fraud Mitigation and recognizing irregularities using multiple means during onboarding and through continued reviews of customer accounts and profiles
  • Handling Chargebacks
  • Document Verification (KYC/KYD)
  • Working within strict policies and regulations to ensure company Compliance


KYC/Payments/Customer Service Agent

Arringo - Online Forex/Crypto Broker
01.2018 - 12.2019
  • Payment processing including deposits and withdrawals of Cryptocurrency and Forex transactions
  • Transaction Monitoring including verifying transaction authenticity and mitigating financial risk
  • Resolving all Payment/Transaction related issues or discrepancies on the platform
  • Verification of new customer accounts during the onboarding process including document analysis and background searches including adverse media and PEP/Sanction Watchlists
  • Ongoing monitoring of customer accounts
  • Handling customer queries regarding Payment related issues, Onboarding and document related requests
  • Providing invaluable support to supervisors and management as well as training of new onboarded analysts during their induction period to the company

Education

Skills

    Financial Risk & Fraud Mitigation

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Volunteer Experience

Arclight, A charity that supports youths who are at risk of becoming homeless, UK

Timeline

CDD Regulatory Specialist

Bet365
08.2023 - Current

Fraud/KYC Specialist

Metallicus
05.2022 - 07.2023

Fraud/Payments Analyst

Tipico
02.2020 - 05.2022

KYC/Payments/Customer Service Agent

Arringo - Online Forex/Crypto Broker
01.2018 - 12.2019

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Jade HandfordCDD Regulatory Specialist