Jaela Hoppel
Park City
Summary
As a patient care technician for almost 5 years, I have developed a strong foundation in providing compassionate, hands-on support while utilizing critical thinking skills to adapt to diverse patient needs and fast-paced environments. I am committed and ready to carry these qualities into my nursing practice, where I can continue to combine empathy with sound clinical judgment to promote safety, enhance patient outcomes, and deliver holistic, patient-centered care as a new graduate nurse on your floor.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Intermountain Healthcare
Billings
03.2021 - Current
- Provided direct patient care and support to ensure comfort and safety.
- Assisted nursing staff with daily patient activities and personal hygiene tasks.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Documented patient information accurately in electronic health records systems.
- Communicated effectively with patients and families to address concerns and needs.
- Collaborated with interdisciplinary teams to improve patient care procedures consistently.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty
- Provided emotional support for patients and families during difficult times.
Certified Nursing Assistant
St. John’s United
Billings
01.2020 - 06.2021
- Assisted patients with daily living activities and personal hygiene.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records.
- Provided emotional support to patients and encouraged social interaction.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Education
Associate of Science - Nursing
Montana State University Billings
Billings, MT12-2025
Skills
- Patient care
- Vital signs monitoring
- Team collaboration
- Emotional support
- Time management
- CPR certification
- Hospice and palliative care
- Acute care
- End-of-life care
- Patient advocacy
- Teamwork
- Excellent communication
- Task prioritization
- Multitasking capacity
Accomplishments
- Monarch nomination from a patient I cared for at Intermountain Healthcare
- Employee of the month, nominated by my coworkers, at Intermountain Healthcare
Certification
- BLS CPR
Timeline
Patient Care Technician
Intermountain Healthcare
03.2021 - Current
Certified Nursing Assistant
St. John’s United
01.2020 - 06.2021
Associate of Science - Nursing
Montana State University Billings