Jaime Taylor
Missoula
Summary
Dynamic Operations Manager with a proven track record at UPS, enhancing operational efficiency and driving process improvements. Skilled in cross-functional collaboration and performance evaluation, I excel in training development and resource allocation, fostering a culture of safety and compliance while delivering exceptional customer service.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Operations Manager
UPS
06.2016 - Current
- Optimized operational workflows to drive efficiency and minimize delivery times.
- Directed cross-functional teams to execute process improvements and enhance resource allocation.
- Designed and implemented training programs to enhance staff skills and drive operational excellence.
- Evaluated performance metrics to pinpoint improvement opportunities and enhance strategic decision-making.
- Conducted safety training sessions to enhance compliance and foster a culture of safety among team members.
- Oversaw operations staff, ensuring adherence to company policies and procedures.
- Facilitated regular performance reviews, identifying improvement areas and formulating actionable plans.
- Implemented clear communication channels to enhance customer satisfaction.
- Detected and addressed unauthorized practices that compromised safety and effectiveness.
Administrative Assistant
New Life Wesleyan Church
04.2016 - 06.2022
- Managed scheduling for church events, ensuring seamless coordination among staff and volunteers.
- Assisted in preparing weekly bulletins and newsletters, enhancing communication within the congregation.
- Maintained accurate records of donations and member information using church management software.
- Streamlined office procedures, improving efficiency in document processing and administrative tasks.
- Provided front desk support, greeting visitors and addressing inquiries with professionalism and courtesy.
- Conducted research on best practices for administrative processes, implementing improvements to enhance productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Sunshine Custom Paint & Body
02.2007 - 03.2014
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Provided front desk support, greeting visitors and addressing inquiries with professionalism and courtesy.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Browning High School
Browning, MTSkills
- Operational efficiency
- Cross-functional collaboration
- Process improvement
- Performance evaluation
- Resource allocation
- Training development
- Administrative support
- Document management
- Data entry accuracy
- Confidentiality adherence
- Communication skills
- Problem-solving
- Customer service
- Operations oversight
Timeline
Operations Manager
UPS
06.2016 - Current
Administrative Assistant
New Life Wesleyan Church
04.2016 - 06.2022
Administrative Assistant
Sunshine Custom Paint & Body
02.2007 - 03.2014
High School Diploma -
Browning High School