Jairus Stephen Arnobit
Head Waiter
Sta. Rosa City,Laguna
Summary
Dedicated to delivering outstanding service and unparalleled support. Focused on ensuring customer satisfaction. Deep understanding of customer service best practices. Excels at finding innovative solutions to effectively meet customer needs.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Senior Waiter
Radisson Blu Hotels & Resorts
Mellieha, Malta, Il-Mellieha
03.2022 - Current
- Fostered enjoyable event atmosphere through friendly guest interactions
- Welcomed customers and helped determine their needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
- Enhanced guest satisfaction by promptly delivering room service orders and addressing special requests.
Head Waiter
Morsel Chocolates
Abu Dhabi, United Arab Emirates
07.2020 - 03.2022
- Greeted new customers, discussed specials, and took drink orders.
- Identified retail teams' specific training requirements and delivered tailored training programs to meet needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Trained staff members on use of POS system.
Food Waiter
Jones the Grocer
Abu Dhabi, United Arab Emirates
10.2019 - 03.2020
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Increased sales significantly by upselling higher-end products to customers.
Food Waiter
Jollibee Foods Corporations
Sta. Rosa City, Laguna
07.2016 - 03.2019
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
Education
Some College (No Degree) - Information Technology
Trimex Colleges
Laguna, Philippines 06.2016 - 01.2017
High School Diploma -
Jacobo Z Gonzales Memorial National High School
Laguna, Philippines 01.2011 - 01.2015
Skills
Client engagement
Cash management
Quality assurance
Creative problem-solving
Client engagement
Timeline
Senior Waiter
Radisson Blu Hotels & Resorts
03.2022 - Current
Head Waiter
Morsel Chocolates
07.2020 - 03.2022
Food Waiter
Jones the Grocer
10.2019 - 03.2020
Food Waiter
Jollibee Foods Corporations
07.2016 - 03.2019
Some College (No Degree) - Information Technology
Trimex Colleges
06.2016 - 01.2017
High School Diploma -
Jacobo Z Gonzales Memorial National High School
01.2011 - 01.2015
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