Jamie Marceau
Missoula
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Caregiver
Case Management Caregiving
Missoula
03.2025 - Current
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
CNA
Angels In Guard LLC
Missoula
10.2023 - 01.2025
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Administered medications under supervision of a licensed nurse.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Front Desk Associate
Super 8 Hotel
Missoula
08.2024 - 10.2024
- Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
- Made guest and group reservations, processing check-ins and check-outs for customers.
- Drafted guest invoices and posted charges to individual accounts.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Collaborated with other departments within the hotel to ensure smooth operations.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Trained newly hired employees on front desk procedures and business operations.
Beauty Consultant
Target
Missoula
02.2024 - 08.2024
- Responded promptly to customer inquiries regarding product availability or pricing information via phone or email communication channels.
- Provided beauty advice and product recommendations to customers.
- Utilized point-of-sale systems to process payments accurately and efficiently.
- Prepared merchandise for purchase or rental.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Answered store and merchandise questions and led customers to wanted items.
CNA
The Village Health & Rehabiltion
Missoula
03.2023 - 09.2023
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call lights promptly and responded to requests appropriately.
Barista
Glacier Grinds
Browning
08.2021 - 05.2022
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Described menu items to customers and suggested appealing products.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Created signs and displays to advertise store products or events.
- Received and accurately processed customer payments.
Education
High School Diploma -
Browning High School
Browning, MT06-2021
Skills
- Hygiene maintenance
- Patient charting
- Safety compliance
- Meal preparation
- Team collaboration
- Customer service
- Employee training
- Cash handling
- Sales transactions
- Front desk operations
- Guest relations
- Conflict resolution
- Multi-line phone management
- Front office support
Timeline
Caregiver
Case Management Caregiving
03.2025 - Current
Front Desk Associate
Super 8 Hotel
08.2024 - 10.2024
Beauty Consultant
Target
02.2024 - 08.2024
CNA
Angels In Guard LLC
10.2023 - 01.2025
CNA
The Village Health & Rehabiltion
03.2023 - 09.2023
Barista
Glacier Grinds
08.2021 - 05.2022
High School Diploma -
Browning High School
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