Claire Slattery
Head Of HR & Administration
Summary
Strategic HR leader with 5 years experience in various aspects of human resources management - including recruitment, employee relations, performance management, and organizational development. Demonstrated success in developing and executing HR strategies that support business objectives and promote a culture of continuous improvement. Strong track record of building high-performing teams and enhancing employee engagement.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Head of HR & Administration
DINO FINO Operations Ltd.
11.2023 - Current
- Acted as a change agent tasked with aligning HR projects with corporate objectives
- Directed operations focused methods of refining recruitment, succession planning, onboardig, training, talent management plans that support DINO FINO’s long term vision
- Managed employee relations, including conflict resolution, disciplinary actions, and performance improvement plans
- Analysed workplace trends to advise on policy creation, drive employee satisfaction, maximise productivity, address daily needs, facilitate staff retention, and build high employee morale
- Improved company culture by executing plans for diversity, equality, and inclusion that conform with core business values, and strategies
- Made sure that compliance with employment law is across board
- Enhanced onboarding by 30% through implementing people-focused strategies that helped new hires acclimate to the work environment
- Performed data-driven analysis that standardised HR processes, optimised company work structures, and further boosted teamwork by 50% across multiple departments
- Redesigned performance evaluation processes to be more data-driven, which led to a more personalized training approach and a 10% increase in employee productivity
- Managed an overhaul of the employee onboarding process, resulting in a 50% reduction in time-to-productivity for new hires.
HR Manager
Malta College of Art, Science & Technology (MCAST)
06.2021 - 10.2023
- Managed the recruitment cycle and designed training and orientation programmes for new employees
- Led the adoption of flexible work arrangements, which helped in attracting talent looking for work-life balance, growing the talent pool by 40%
- Lowered staff retention by 15% which repositioned the HR division as a strategic business partner
- Prepared insightful reports via internet surveys to measure employee satisfaction levels, developed talent retention strategies, and positively influenced decision making at an executive level
- Introduced talent acquisition systems that enhanced HR data security and quality
- Produced regular internal auditing procedures to boost employee relations and decrease workplace risks
- Overseen appraisal systems, maintaining pay plans, and creating benefits programmes
- Assessed communication with payroll is timely and effective - mainly concerning salary packages, bonuses etc
- Nurtured a healthy working environment that increased overall efficiency by 50%
- Spearheaded a diversity and inclusion initiative that elevated minority representation in leadership positions by 10% within two years.
Part-Time Project Manager
Malta College of Art, Science & Technology
03.2023 - 07.2023
- Part-time project manager in an EU funded INTERREG Italia-Malta project
- Planning of monthly conferences with stakeholders
- Identifying external and internal speakers according to different topics
- Creating content
- Designing posters, and flyers.
HR Coordinator
Malta College of Art, Science & Technology (MCAST)
09.2019 - 05.2021
- Managed employee relations, facilitated leadership trainings, and coordinated staff engagement activities
- Demonstrated an understanding of legal, compliance, applicable workplace regulations, and company policies to manage employee relations cases
- Documented allegations of discrimination, harassment, and policy violations
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Prepared annual staff performance reviews, while maintaining employee files in electronic and physical formats, including benefits and attendance records
- Earned a promotion to HR Manager, firmly responsible for over 2,000 employees across 8 campuses
- Improved staff wellness by 10% through seminars that promoted mental and physical health
Qualified Social Worker & Mental Welfare Officer
Mount Carmel Hospital
10.2017 - 09.2019
- Conducted comprehensive biopsychosocial assessments to determine clients' needs and formulated appropriate treatment plans
- Provided individual and group therapy using evidence-based approaches such as CBT, DBT, and motivational interviewing
- Managed a caseload of over 300 patients, coordinating care and services to ensure continuity and effectiveness - in acute and chronic wards; as well as outpatients
- Collaborated with consultant psychiatrists, psychologists, occupational therapists, doctors, nurses, students and other healthcare professionals to develop and implement treatment plans
- Facilitated crisis intervention and stabilization services, including risk assessments and safety planning
- Provided case management services, linking clients to community services and support networks
- Participated in multidisciplinary team meetings and weekly ward rounds to discuss and coordinate client care
- Maintained accurate and timely documentation in compliance with institution policies and the Mental Health Act
Residential Support Worker
Exceptional Care
05.2017 - 09.2017
- Working in line with UK Mental Health Act
- Shift work
- Continuous established training on a weekly basis
- Supporting 4 kids on daily chores
- Driving kids to college/daily appointments/activities
- Liaising with other professionals concerning care plans
- Monthly supervision increasing productivity
- Weekly team meetings
- Key work sessions - 4 monthly.
Residential Support Worker
The Regard Partnership Limited
12.2016 - 05.2017
- Supporting service users in residential setting
- Accompanying service users to personal appointments
- Doing daily chores with service users
- Recording Financial budgeting PDOs 3 times weekly
- Regular checks on house hygiene - random
- Regular monthly supervision
- Driving
- Conducted resident checks during the day and overnight hours on a regular schedule to check health and safety status
- Monitoring clients' medications and adhering to individual treatment plans
- Providing counseling and crisis intervention services
- Helping build important life skills such as cooking and cleaning
- Managing costs and billing and resolving financial discrepancies effectively through organizational management of account information
- Communicating corporate objectives across all divisions through regular correspondence and scheduled status updates.
Qualified Social Worker
Mount Carmel Hospital
10.2010 - 09.2016
Education
MA Human Resource Management -
Liverpool John Moores University
Liverpool, UK 10.2014 - 05.2016
BA (Hons.) Social Work - undefined
University of Malta
Msida, Malta 10.2006 - 05.2010
Skills
Personal Information
- Date of Birth: 07/01/1988
- Nationality: Maltese
Timeline
Head of HR & Administration
DINO FINO Operations Ltd.
11.2023 - Current
Part-Time Project Manager
Malta College of Art, Science & Technology
03.2023 - 07.2023
HR Manager
Malta College of Art, Science & Technology (MCAST)
06.2021 - 10.2023
HR Coordinator
Malta College of Art, Science & Technology (MCAST)
09.2019 - 05.2021
Qualified Social Worker & Mental Welfare Officer
Mount Carmel Hospital
10.2017 - 09.2019
Residential Support Worker
Exceptional Care
05.2017 - 09.2017
Residential Support Worker
The Regard Partnership Limited
12.2016 - 05.2017
MA Human Resource Management -
Liverpool John Moores University
10.2014 - 05.2016
Qualified Social Worker
Mount Carmel Hospital
10.2010 - 09.2016
BA (Hons.) Social Work - undefined
University of Malta
10.2006 - 05.2010
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