Summary
Overview
Work History
Skills
Timeline
Generic

Jamie Youpee

Brockton

Summary

Accomplished Assistant Manager with a proven track record at the Tribal Express, excelling in customer service and inventory management. Enhanced operational efficiency by reducing discrepancies and improving cash handling accuracy. Strong decision-making and multitasking abilities fostered a collaborative team environment, significantly boosting customer satisfaction and team morale.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

34
34
years of professional experience

Work History

Assistant Manager

Fort Peck Inc/Tribal Express
05.2015 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, to ensure accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Encouraged communication between employees and upper management through regular meetings and updates.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Helped employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Review sales data to identify trends and adjust inventory orders accordingly.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.

Deli Cook

Fort Peck Inc/Tribal Express
05.2013 - 12.2015
  • Maintained a clean and organized workspace to ensure food safety standards.
  • Reduced wait times for customers by quickly preparing items without sacrificing quality.
  • Streamlined prep processes by creating an effective workflow that reduced preparation time without reducing quality.
  • Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance.
  • Contributed to cost control measures by minimizing waste through careful portioning practices.
  • Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
  • Reduced food waste by accurately forecasting items needed for daily menu and adjusting orders accordingly.
  • Expedited order fulfillment during peak hours by prioritizing tasks efficiently and working closely with other team members for support.
  • Kept abreast of industry trends and customer preferences, making suggestions for menu updates or additions accordingly.
  • Successfully managed inventory by conducting regular audits of supplies and placing timely orders as needed.
  • Consistently maintained food temperatures within safe ranges by monitoring cooking equipment settings throughout the day.
  • Assisted in maintaining a well-stocked deli by replenishing items as needed and rotating products to ensure freshness.
  • Improved overall efficiency by multitasking in various roles such as cashier, cook, or stocker when necessary.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Trained new team members on kitchen operations and safety protocols.
  • Restocked supplies during slower periods between rushes.
  • Adhered to strict food safety regulations and hygiene standards.
  • Checked freshness and quality of ingredients.
  • Monitored food temperatures for proper cooking and safe consumption.
  • Worked closely with other deli staff to facilitate timely completion of orders.
  • Utilized problem-solving skills to address customer complaints.

Maintenance

Fort Peck Inc/Tribal Express
01.2011 - 05.2013
  • Responded promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Performed daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Maintained inventory control by monitoring cleaning supplies and requested necessary replenishment when needed.
  • Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
  • Organized tasks based on priority and time constraints.
  • Maintained reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
  • Increased building safety by promptly addressing spills and other hazards with appropriate cleaning.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Disposed of trash each day to avoid buildup.
  • Maintained clean entrances.
  • Refilled soap dispensers and air fresheners in [Number] bathroom.
  • Did continuous sanitizing of high-touch areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied waste paper and other trash from premises and moved to outdoor receptacles.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Bartender/Cleaner

Log Cabin Bar
05.1991 - 04.2013
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Assisted with inventorying beverage stock and bar supplies.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Skills

  • Customer service
  • Money handling
  • Decision-making
  • Time management
  • Inventory management
  • Scheduling and coordinating
  • Multitasking Abilities
  • Work Planning and Prioritization

Timeline

Assistant Manager

Fort Peck Inc/Tribal Express
05.2015 - Current

Deli Cook

Fort Peck Inc/Tribal Express
05.2013 - 12.2015

Maintenance

Fort Peck Inc/Tribal Express
01.2011 - 05.2013

Bartender/Cleaner

Log Cabin Bar
05.1991 - 04.2013

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Jamie Youpee