Janna Cunningham
Missoula
Summary
Dynamic Enrollment Specialist with 20 years at Allegiance Benefit Plan Management, adept at managing group health insurance plans. Proven ability to analyze complex issues and maintain confidentiality while delivering exceptional service. Strong interpersonal skills and proficiency in Microsoft Office enhance my effectiveness in coordinating resolutions and supporting clients.
Overview
21
21
years of professional experience
Work History
Enrollment Specialist
Allegiance Benefit Plan Management
Missoula, MT
08.2005 - Current
- Knowledge of health insurance benefits including FMLA, STD and LTD policies.
- 20 years of managing and working with group health insurance plans.
- Enter all benefit enrollment additions, changes and terminations into the system.
- Ensure the accuracy of all benefit enrollment to provide vendors with accurate eligibility information.
- Assist members regarding benefit claims issues and plan changes.
- Report terminated members for COBRA processing.
- Word process and send requests for information to plan participants.
- Check claim payments for terminated employees and coordinate refund requests with claims examiners as needed.
Education
Bachelor of Science - Business Administration
Montana State University-Billings, MT
Billings, MT01-2003
Skills
- Record maintenance
- Resolution coordination
- Time management proficiency
- Applicant screening
- Proficient in Microsoft Word, Excel, Power Point and Access
- 20 years of managing and working with group health insurance plans
- High level of interpersonal skills to work effectively with others
- Ability to organize and recall large amounts of information including interactions with employees, agents, plan participants and clients
Timeline
Enrollment Specialist
Allegiance Benefit Plan Management
08.2005 - Current
Bachelor of Science - Business Administration
Montana State University-Billings, MT