Jared Hatcher
Missoula
Summary
Hardworking professional demonstrating high level of ownership and initiative. Quick learner and strong work ethic with a desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
12
12
years of professional experience
Work History
Patient Engagement Specialist - Remote
ConertoCare
Missoula
12.2024 - Current
- Develop patient communication strategies between directors and medical staff to enhance engagement and satisfaction.
- Collaborate with healthcare teams to streamline patient outreach initiatives and support.
- Monitor patient feedback and resolve concerns through effective communication channels.
- Train staff on best practices for engaging patients in their care plans.
General Manager
Anytime Fitness
Santa Cruz
11.2023 - 12.2024
- Achieved record sales with over 1,000 memberships, including a peak of 160+ units in one month.
- Delivered exceptional customer service while overseeing membership sales and payroll operations.
- Evaluated productivity metrics to identify opportunities for increased unit sales.
- Managed employee hiring and terminations to maintain optimal staffing levels.
- Developed marketing strategies through weekly collaboration with other general managers.
- Implemented conflict resolution techniques to ensure a safe club environment.
- Oversaw facility maintenance and cleanliness, addressing issues promptly.
Server
Restaurante Italiano
Santa Cruz
06.2022 - 11.2023
- Managed multiple tables, facilitating seamless dining experience for guests.
- Tracked table status to ensure timely and attentive service.
- Recommended menu items to elevate guest satisfaction and dining experience.
- Supported training for new servers on menu offerings and service standards.
Manager/Server Team Lead
Aldos Harbor Restaurant
Santa Cruz
07.2014 - 05.2022
- Oversaw restaurant activities and daily customer interactions, fostering a positive environment.
- Developed customer retention strategies, boosting repeat patronage.
- Managed daily scheduling for over 10 employees to ensure smooth operations.
- Tracked employee hours and managed cash transactions, ensuring accurate financial operations.
- Ensured accurate cash outs between front and back-end staff through diligent math calculations.
- Monitored OSHA compliance for breaks and food safety standards, promoting a safe work environment.
Education
Public Administration -
California State University, Chico
Chico, CA05-2022
Timeline
Patient Engagement Specialist - Remote
ConertoCare
12.2024 - Current
General Manager
Anytime Fitness
11.2023 - 12.2024
Server
Restaurante Italiano
06.2022 - 11.2023
Manager/Server Team Lead
Aldos Harbor Restaurant
07.2014 - 05.2022
Public Administration -
California State University, Chico