Jared Masterman
Billings
Summary
Dynamic and self-motivated professional with extensive experience in customer service at Circle K. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining a clean environment, consistently delivering efficient service while managing multiple tasks in fast-paced settings.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Crew Member
Circle K
07.2024 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Crew Member
McDonald's Restaurant
09.2023 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
True Member
Dairy Queen Grill & Chill
09.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Sales Associate
Savvy Seconds and More
02.2023 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
GED -
Lincoln Center
Billings, MT08-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Flexible schedule
- Safe food handling
Timeline
Crew Member
Circle K
07.2024 - Current
Crew Member
McDonald's Restaurant
09.2023 - 03.2024
Sales Associate
Savvy Seconds and More
02.2023 - 04.2023
True Member
Dairy Queen Grill & Chill
09.2021 - 08.2023
GED -
Lincoln Center
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