Jean Darmanin
Naxxar,Malta
Summary
Detail-oriented professional with a strong reputation for reliability and trustworthiness. Capable of thriving in fast-paced settings, demonstrating effective task prioritization and proactive operations. Results-driven with excellent communication skills and a commitment to teamwork.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Area Manager – IT Governance & Finance control
MAPFRE MSV Life & Middlesea Insurance
2026.01 - 2026.02
- Assist in establishing governance frameworks to optimize financial processes and enable informed decision-making.
- Support compliance and risk management efforts to ensure transparency in IT investments. I currently manage a team of 4
- Collaborate with senior management to provide operational updates and identify areas for improvement.
- Liaised regularly with senior management to discuss operational updates and improvements.
- Streamlined operations by introducing effective managerial procedures.
- Liaised with senior management to provide operational updates and identify improvement areas.
Lead – IT Financial Control
MAPFRE MSV Life & Middlesea Insurance
2024.01 - 2026.01
- Oversaw budget management, including contracts, RFQs, RFPs, and cash flow monitoring to optimise resource allocation.
- Reported budget status and expenses related to T&M projects, CAPEX, and OPEX to the CIO.
- Managed IT financials across both companies to ensure alignment with strategic objectives.
- Contributed to cost reduction initiatives and supplier engagement alongside the CTO and CFOs.
- Assisted in executing the full procurement life cycle.
- Coordinated team of 3 to streamline day-to-day operations and enhance overall efficiency.
Senior IT Governance Analyst
MAPFRE MSV Life & Middlesea Insurance
2022.01 - 2024.01
- Documented operational risk events and collaborated with the risk department for mitigation measures by maintaining risk logs.
- Reported on high-impact incidents and downtime, contributing to action plans for resolution and assessing implications for operations and finances.
- Monitored KPIs and supported action plans for escalations in procurement, finance, and service desk performance, enhancing response effectiveness.
- Developed processes, procedures, and roadmaps while driving improvement initiatives as account manager for IT suppliers, fostering operational efficiency.
- Oversaw information flow across both companies, ensuring data integrity, efficiency, and availability.
IT Governance Analyst
MAPFRE MSV Life & Middlesea Insurance
2019.03 - 2022.01
- Oversaw governance of IT projects and strategic initiatives at Middlesea Insurance, ensuring alignment with organisational objectives.
- Tracked local projects to ensure compliance with timelines and budget constraints, facilitating successful project completion.
- Collaborated with project management teams in IT PMO to enhance project delivery.
Senior Program Coordinator
International & EU Office, University of Malta
2012.03 - 2018.03
- Developed internal policies and procedures to ensure compliance with Erasmus+ contract obligations.
- Collaborated with staff to record and submit data for annual reporting cycles, facilitating timely compliance.
- Managed internal resources and third-party vendors to ensure effective project execution.
- Executed tasks efficiently under tight deadlines.
Call Centre Agent
GO p.l.c
2020.08 - 2012.03
Personal Lines Insurance Broker
Thomas Smith Insurance Brokers
2009.02 - 2010.01
Administrative Specialist
Uusi Era Palvelut Oy, Pellervonkatu, Tampere, Finland
2008.08 - 2009.01
Education
MSc. - Management & Corporate Governance
University of Ulster
IrelandSkills
- Ability to work independently in a fast-paced environment
- Able to prioritize and operate pro-actively
- Goal-oriented and results-driven
- Detail-oriented under pressure
- Adaptability
- Effective communication skills
- Team player and easy to work with
- Commended for reliability and trustworthiness
Certification
- Certified in the Governance of Enterprise IT (CGEIT) – ISACA 2021
- COBIT 2019 IT Framework – ISACA 2021
- Payment Card Industry Data Security Standard – I Gaming Academy
- Introduction to Block Chain – I Gaming Academy 2018
- Customer Relationship Manager – I Gaming Academy 2018
- Anti-Fraud & Payments Handling – I Gaming – Academy – 2018
- Prince2 Practitioner in Project Management BSC, The Chartered Institute for IT – 2014
Language skills
English C2, Maltese C2, Italian B2, Spanish B1
References
Available upon request
Timeline
Area Manager – IT Governance & Finance control
MAPFRE MSV Life & Middlesea Insurance
2026.01 - 2026.02
Lead – IT Financial Control
MAPFRE MSV Life & Middlesea Insurance
2024.01 - 2026.01
Senior IT Governance Analyst
MAPFRE MSV Life & Middlesea Insurance
2022.01 - 2024.01
Call Centre Agent
GO p.l.c
2020.08 - 2012.03
IT Governance Analyst
MAPFRE MSV Life & Middlesea Insurance
2019.03 - 2022.01
Senior Program Coordinator
International & EU Office, University of Malta
2012.03 - 2018.03
Personal Lines Insurance Broker
Thomas Smith Insurance Brokers
2009.02 - 2010.01
Administrative Specialist
Uusi Era Palvelut Oy, Pellervonkatu, Tampere, Finland
2008.08 - 2009.01
MSc. - Management & Corporate Governance
University of Ulster