Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Jeanette Klompien

Belgrade

Summary

Dynamic professional with a proven track record at WinCo Foods, excelling in customer satisfaction and relationship building. Recognized for mentoring junior clerks and enhancing team performance. Skilled in cash management and problem-solving, consistently delivering results while maintaining strong vendor relationships and ensuring efficient inventory control.

Overview

7
7
years of professional experience

Work History

Lead Clerk

WinCo Foods
03.2025 - Current
  • Mentored junior clerks, providing guidance on best practices and improving overall team performance.
  • Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Managed inventory control for office supplies, reducing costs and ensuring availability of necessary items.
  • Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.

Cashier

Tractor Supply
10.2024 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Assistant Manager

Rocky Mountain Supply
05.2021 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Weekend Manager

Ace Hardware
06.2018 - 05.2021
  • Improved customer satisfaction by addressing and resolving concerns promptly and professionally.
  • Utilized strong organizational skills to manage multiple tasks simultaneously without sacrificing quality or attention to detail.
  • Enhanced team performance with regular training sessions focused on customer service and product knowledge.
  • Evaluated employee performance regularly, offering constructive feedback and opportunities for growth and development.
  • Prepared cash drawers, counted totals and prepared bank deposits.
  • Handled escalated customer issues calmly and effectively, maintaining professional relationships even in challenging situations.
  • Maintained exceptional customer service standards throughout every shift.
  • Maintained high standards of cleanliness throughout the facility, ensuring a pleasant atmosphere for guests.
  • Kept supplies stocked, work areas clean and trash cleared.
  • Reviewed financial reports daily to monitor profitability, identifying areas requiring cost reduction or revenue enhancement initiatives.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Manhattan High School
Manhattan, MT

Skills

  • Customer satisfaction
  • Cash handling
  • Relationship building
  • Cash management
  • Schedule and calendar management
  • Bookkeeping
  • Calendar management
  • Basic accounting
  • Data entry
  • Self motivation
  • Multitasking Abilities
  • Multitasking
  • Flexible and adaptable
  • Attention to detail
  • Time management
  • Problem-solving
  • Customer service
  • Teamwork
  • Handling payments
  • Filing systems
  • Mail processing
  • Problem-solving abilities

Accomplishments

  • Supervised team of 8 staff members. at a time

Interests

  • Outdoor Recreation
  • Volunteering
  • Animal Care
  • Engaging in food photography and sharing culinary creations on social media
  • I participate in a variety of outdoor recreational activities
  • Hiking
  • Historical Exploration
  • Camping
  • Drawing and Painting
  • Enjoy creating and following travel blogs and vlogs
  • Knitting and Crocheting
  • Gardening
  • Cooking
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Dancing
  • Horseback Riding
  • I like working with my hands and fixing things
  • I like looking at the stars and learning about constellations
  • Music
  • Backpacking and Hiking
  • Woodworking
  • I have a passion for photography and editing photos
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • Fundraising Events
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Crafting and DIY Projects
  • Embracing outdoor adventures such as hiking and bike riding horse back riding
  • Photography
  • Train Travel
  • Volunteering at community kitchens and food-related charities
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Dance
  • Regularly practice mindfulness and meditation for overall wellness
  • Road Trips

Timeline

Lead Clerk

WinCo Foods
03.2025 - Current

Cashier

Tractor Supply
10.2024 - 03.2025

Assistant Manager

Rocky Mountain Supply
05.2021 - 08.2024

Weekend Manager

Ace Hardware
06.2018 - 05.2021

Manhattan High School

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Jeanette Klompien