Jeanna Pedri
Billings
Summary
i am a dynamic Kitchen Manager at The Learning Grove with a proven track record in food safety and inventory management. Enhanced productivity through efficient workflow processes and reduced food waste significantly. Known for exceptional customer service and multitasking abilities, fostering a positive environment that drives team success and client satisfaction.
Overview
9
9
years of professional experience
Work History
Kitchen Manager
The Learning Grove
09.2024 - Current
- Managed kitchen operations, ensuring quality food preparation and adherence to safety standards.
- Developed and implemented efficient workflow processes to enhance productivity in kitchen services.
- Oversaw all inventory management.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Make all of the menus weekly for both daycare locations
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Waitress, Manager
Trinidad Smokehouse
11.2020 - 09.2023
- Led team of servers to enhance customer satisfaction and streamline service delivery.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to customers.
- Handled guest complaints in a positive manner and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- worked on technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- worked on and off of the floor to manage in different areas like the bar, back of the house, and front of the house
Home Health Care Provider
South Central Council Of Government
07.2017 - 09.2020
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Monitored vital signs, documenting changes accurately for healthcare professionals.
- Developed and maintained strong relationships with clients and families to enhance care quality.
- Assisted with medication management, adhering to prescribed schedules and protocols.
- Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
Hair Stylist
Smart Style Salon
09.2016 - 12.2019
- Provided exceptional customer service, ensuring client satisfaction and loyalty.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Educated clients on hair care products and maintenance for optimal results between visits.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
No Degree - Cosmetology
Trinidad State Junior College
Trinidad, CO05-2015
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Attention to detail
- quick learner and worker
- Food and beverage management
Timeline
Kitchen Manager
The Learning Grove
09.2024 - Current
Waitress, Manager
Trinidad Smokehouse
11.2020 - 09.2023
Home Health Care Provider
South Central Council Of Government
07.2017 - 09.2020
Hair Stylist
Smart Style Salon
09.2016 - 12.2019
No Degree - Cosmetology
Trinidad State Junior College