Summary
Work History
Education
Skills
Timeline
Generic

Jeannie Zepeda

Absarokee

Summary

Dedicated Cashier Team Lead with proven skills in customer service, cash handling, and conflict resolution. Committed to enhancing teamwork and maintaining high satisfaction levels.

Work History

Cashier Team Lead

Rocking J /Don’s car wash
Absarokee
01.2023 - 06.2023
  • Handled customer inquiries and resolved issues to maintain satisfaction levels.
  • Managed cash drawer accuracy and ensured proper cash handling procedures.
  • Assisted in maintaining a clean and organized work environment.
  • Monitored inventory levels of supplies used at the cashier station.
  • Promoted teamwork among staff to enhance overall service delivery experience.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered customer questions and provided store information.
  • Developed strong working relationships with team members to foster collaboration.
  • Processed refunds and exchanges according to company policy.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Ensured compliance with all safety regulations while performing tasks.
  • Processed payments promptly for customers to exceed productivity standards.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.

Education

Associate of Science - Science

Riverside City College
Riverside, CA
06.2004

Associate of Science - Automotive

Billings MSU
Billings, MT

Skills

  • Cash handling
  • Customer service
  • Inventory management
  • Team collaboration
  • Conflict resolution
  • Time management

Timeline

Cashier Team Lead

Rocking J /Don’s car wash
01.2023 - 06.2023

Associate of Science - Science

Riverside City College

Associate of Science - Automotive

Billings MSU
Jeannie Zepeda