Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Paul Spiteri

Summary

Dynamic Sales and Customer Service Professional with a strong track record across insurance, technology, and retail sectors. Proven expertise in client communication, telesales, and customer retention, combined with a high level of adaptability in both corporate and fast-paced start-up environments. Committed to providing excellent customer service and helping grow sales through strong relationships and practical solutions.

Overview

10
10
years of professional experience

Work History

Sales Specialist

Wolt
03.2025 - 06.2025
  • Joined Wolt’s B2B sales team, promoting Wolt for Work services to corporate clients
  • Proactively approached and pitched to companies across diverse industries to drive client onboarding
  • Managed the sales pipeline, consistently following up on leads and prospects to maximise conversion
  • Strengthened negotiation and presentation skills in a fast-paced, tech-driven environment
  • Gained hands-on experience with remote collaboration, CRM systems, and digital client engagement tools

Tied Insurance Intermediary

ROCS Group
12.2023 - 02.2025
  • Provided a welcoming first point of contact for customery and assisted with product inquiries and technical specifications
  • Demonstrated and clearly explained key product features to support purchasing decisions
  • Handled returns and resolved customer complaints in a professional and timely manner
  • Maintained attractive product displays and ensured shelves were consistently well-stocked
  • Contributed to achieving both individual and team sales targets

Retail Sales Representative

Intercomp
08.2021 - 12.2023
  • Greeted customers warmly and assisted with product inquiries and technical specifications.
  • Demonstrated and explained product features to buyers.
  • Handled returns and customer complaints professionally.
  • Ensured displays were attractive and shelves well-stocked.
  • Worked toward team and individual sales targets.

Outbound Sales & Retention Specialist

Vodafone (now Epic)
01.2019 - 07.2021
  • Conducted outbound sales calls to identify and address customer needs
  • Consistently achieved or exceeded monthly sales targets
  • Provided post-sales support and efficiently resolved customer issues
  • Successfully retained clients who were considering switching providers.

Full Time Clerk

Mater Dei Hospital
09.2016 - 01.2019
  • Scheduled imaging appointments and maintained accurate patient records
  • Performed various administrative duties within the Medical Imaging Department

Full Time Clerk

Zarb Coaches
04.2016 - 06.2016
  • Coordinated transport bookings and managed overall tourism logistics to ensure smooth travel experiences

Part-Time Crew Member

RJC Caterers Ltd
06.2015 - 09.2015
  • Delivered friendly and efficient customer service while managing cash register operations
  • Stocked shelves and maintained accurate inventory levels

Part-Time IT Student

Ministry for Health
06.2015 - 09.2015
  • Provided IT support and maintained up-to-date health clinic systems
  • Conducted software upgrades and managed IT hardware and software inventory

Education

Liceo Hamrun, San Gorg Preca Secondary School

Undergraduate Diploma - Business Administration

EIE College

Skills

  • Sales & Client Acquisition
    Outbound sales calls, client prospecting, negotiation, telesales, sales pipeline management, achieving sales targets, client retention
  • Customer Service
    Client communication, complaint resolution, product demonstrations, post-sale support, cash handling, relationship building
  • Administrative & Organizational
    Appointment scheduling, record management, inventory control, stock replenishment, transport and logistics coordination
  • Technical & IT Skills
    IT support, software upgrades, CRM system use, digital client engagement tools, remote collaboration platforms
  • Communication & Presentation
    Product pitching, client needs assessment, delivering presentations, objection handling
  • Adaptability & Teamwork
    Experience in corporate and start-up environments, remote teamwork, fast-paced settings

Timeline

Sales Specialist

Wolt
03.2025 - 06.2025

Tied Insurance Intermediary

ROCS Group
12.2023 - 02.2025

Retail Sales Representative

Intercomp
08.2021 - 12.2023

Outbound Sales & Retention Specialist

Vodafone (now Epic)
01.2019 - 07.2021

Full Time Clerk

Mater Dei Hospital
09.2016 - 01.2019

Full Time Clerk

Zarb Coaches
04.2016 - 06.2016

Part-Time Crew Member

RJC Caterers Ltd
06.2015 - 09.2015

Part-Time IT Student

Ministry for Health
06.2015 - 09.2015

Undergraduate Diploma - Business Administration

EIE College

Liceo Hamrun, San Gorg Preca Secondary School

Similar Profiles

CREATE PROFILE
Jean Paul Spiteri