Summary
Overview
Work History
Education
Skills
Timeline
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Jeffery Kordonowy

Billings,MT

Summary

Dynamic Shift Manager with a proven track record at Arby's, excelling in employee training and customer service. Skilled in cash handling and decision-making, I effectively resolved customer issues while maintaining operational efficiency. Recognized for thriving in high-pressure environments, I consistently ensured a positive dining experience and minimized order errors.

Overview

4
4
years of professional experience

Work History

Shift Manager

Arbys Resturant
11.2024 - 10.2025
  • I trained new employees so that they can perform to the best of there ability and with high efficiency.
  • I had to deal with making sure everything was running smoothly and effectively so that we did not struggle throughout the week.
  • I had to deal with angary customers and help relieve the situation while making sure the customer was happy at the end of there visit
  • I had to make sure none of out product went missing and that money went where it needed to go.

Crew Member

Dairy Queen Grill & Chill
09.2022 - 10.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Food Runner

Billings Petroleum Club
08.2021 - 12.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Education

High School Diploma -

Lockwood
Billings, MT
05.2023

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Work in high stress situations
  • Great communication

Timeline

Shift Manager

Arbys Resturant
11.2024 - 10.2025

Crew Member

Dairy Queen Grill & Chill
09.2022 - 10.2024

Food Runner

Billings Petroleum Club
08.2021 - 12.2022

High School Diploma -

Lockwood

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Jeffery Kordonowy