Jennifer Plant
Helena
Summary
Central to advancing health, oversees facility-wide initiatives targeting disease prevention and improving health outcomes for Veterans. Focuses on implementing national health directives, developing educational resources, and coordinating clinical services to enhance patient care and foster teamwork.
Overview
27
27
years of professional experience
Work History
Medical-Surgical Nurse
VHA Fort Harrison
02.2023 - Current
- Appropriately assesses patients using sound nursing judgement and evaluation of human responses to actual or potential health problems
- Led professional practice using nursing process to enhance evidence-based practice (EBP) in patient care
- Provided comprehensive care to Veterans with complex needs, ensuring personalized treatment plans
- Communicates and collaborates as an effective leader of the interprofessional team, at the expert level
- Expanded knowledge base and evaluated practice through mentoring, precepting, and teaching, contributing to improved patient outcomes
- Consistently rated 5/5 stars as a Preceptor for the VHA for new employees, nursing residents, and nursing students
Clinic Nurse Manager
PureView Health Center
11.2021 - 05.2022
- Provided leadership and direct supervision for nursing and medical assistant staff at all four locations
- Managed change in integrated health care delivery systems to enhance patient-centered care and boost employee engagement and satisfaction
- Within 6 months, nursing employee turnover rate decreased from 65% to below national average of 10% by leading in changes as outlined above
- Developed and implemented organizational policies and procedures to standardize practices and improve operational efficiency
- Collaborated with community partners to leverage resources and enhance service delivery
Clinical Nursing Instructor
Helena College
09.2021 - 12.2021
- Directed educational activities during clinical rotations
- Evaluated student competency in clinical skills
- Facilitated nursing students' understanding of VHA system processes
Trauma Coordinator
St. Peter’s Regional Medical Center
Helena
06.2020 - 09.2021
- Managed the Trauma Department, to include:
- Close collaboration with the Trauma Medical Director on all trauma patients within our designated area
- Monitored and coordinated all operational issues involved in multidisciplinary team approach to quality care of trauma patients, from pre-hospital through rehabilitation
- Served as primary liaison between departments and groups to enhance collaboration and patient outcomes
- Responsible for leading a facility-wide program for all services within the organization. Collaborated with State Trauma Coordinator, EMS, and other community partners to disseminate and sustain best practices
- Served as a trauma resource for hospitals within defined areas
- Led data collection and analysis to categorize trauma types, investigate causes, and engage community members in trauma prevention efforts
- Planned and oversaw clinical practice activities by conducting monthly staff meetings and selecting trauma cases for review.
- Developed and updated policies and procedures based on chart-review findings. Incorporated EBP methods while maintaining compliance with statutory, regulatory, local, state, and federal guidelines related to HIPAA, benefits administration and general liability
- Created protocols based on findings, such as creating the Pediatric Mass Transfusion Protocol
- Streamlined trauma billing practices, capturing an additional $2 million in annual revenue from emergency department and trauma activation charges
Referral Line Coordinator
St. Patrick Hospital
05.2017 - 06.2020
- Created user-friendly system for coordinating patient transfers, ensuring accurate admissions to appropriate location and service within hospital
- Facilitated transfer requests from referring physicians, coordinating and directing process to ensure streamlined patient transfers and direct admissions from outlying areas
- Led policy creation and program development, enhancing new employee orientation to improve onboarding experience
Patient Care Supervisor
St. Patrick Hospital
09.2005 - 05.2017
- Authority and accountability for all administrative decisions in a 253-bed Level 2 Trauma Center. Worked autonomously in a fast-paced environment
- Direct day-to-day administrative and operational functions providing leadership each shift to over 200 employees across multiple departments
- Directed hospital-wide nursing staff operations, adjusting personnel across units based on patient acuity, census, and special needs to ensure safe staffing ratios
- Monitored floor activities by conducting regular rounds, evaluating care quality, and assisting staff in overcoming operational hurdles
- Served as resource for all staff, facilitating guidance and support across departments
- Primary point of contact for nurses, physicians, patients, and families.
- Mentored charge nurses, front-line staff, and nursing students, delivering constructive feedback, mediating conflicts, and reinforcing regulatory standards
- Led the hospital’s emergency response plans, efficiently directing crisis situations
- Coordinated emergency response efforts – Coordinated with hospital administration, emergency services, and the public
- Responded immediately to and assisted with all critical incidents, including all Codes, Traumas, security issues, and any sentinel event that threated patient safety, quality of care, or any situation that disrupted normal hospital operations
- Investigated and addressed grievances involving staff, patients, or families in real-time, promoting high levels of customer satisfaction
Registered Nurse
St. Patrick Hospital
11.1999 - 09.2005
- Evaluated patients using nursing process, assessed needs, planned individualized treatments based on nursing diagnoses, implemented treatments, and re-evaluated progress to ensure optimal patient outcomes.
- Documented all aspects of patient care to maintain accurate and comprehensive medical records.
- Educated patients and families on diagnosis, treatment, post-hospitalization care, and disease prevention to empower informed health decisions.
- Received promotion to Charge Nurse after demonstrating leadership skills and clinical competence
- Earned advancement to floor-specific Pediatric Educator by showcasing expertise in pediatric care
- Designated Preceptor to oreitn and mentor new RN’s and nursing students
Education
Leading Culture Certificate Program -
Dawson Community College
12-2022
Leading Teams Certificate -
Dawson Community College
12-2022
FEMA Disaster Training Program -
Center for Domestic Preparedness
Alliston, Alabama, USA12-2017
Bachelor of Science Nursing Degree -
University of Great Falls
Great Falls, MT05-2013
Associate of Science Nursing Degree -
Salish Kootenai College
Pablo, MT06-1999
Skills
- Evidence-based practice
- Trauma management
- Clinical leadership
- Clinical protocol design
- Care coordination
- Risk management
- Interdisciplinary collaboration
- Problem solving
- Staff mentoring
- Team building
- Attention to detail
- Task prioritization
- Self-motivation
- Interpersonal communication
- Patient advocacy
Awards Recognition
- Nominated several times for the Daisy Award
- Good Catch Award
- ICare Award
- Received the Spirit of Nursing Award at St. Patrick Hospital
- Bestowed the Helene Fuld Fellowship Award
Education Certifications Affiliations
- 2022, Leading Culture Certificate Program, Dawson Community College
- 2022, Leading Teams Certificate, Dawson Community College
- 2017, Attended the FEMA Disaster Training Program at the Center for Domestic Preparedness, Alliston, Alabama
- 05/01/13, Bachelor of Science Nursing Degree, University of Great Falls, Great Falls, MT
- 2002, Current: Medical-Surgical nursing certification from the American Nurses Credentialing Center., 2028
- 1999, Current: Montana State Registered Nurse License #NUR-RN-LIC-25909., 2028
- 06/01/99, Associate of Science Nursing Degree, Salish Kootenai College, Pablo, MT
- 1997, Current: BLS certification, 09/01/26
Timeline
Medical-Surgical Nurse
VHA Fort Harrison
02.2023 - Current
Clinic Nurse Manager
PureView Health Center
11.2021 - 05.2022
Clinical Nursing Instructor
Helena College
09.2021 - 12.2021
Trauma Coordinator
St. Peter’s Regional Medical Center
06.2020 - 09.2021
Referral Line Coordinator
St. Patrick Hospital
05.2017 - 06.2020
Patient Care Supervisor
St. Patrick Hospital
09.2005 - 05.2017
Registered Nurse
St. Patrick Hospital
11.1999 - 09.2005
Leading Culture Certificate Program -
Dawson Community College
Leading Teams Certificate -
Dawson Community College
FEMA Disaster Training Program -
Center for Domestic Preparedness
Bachelor of Science Nursing Degree -
University of Great Falls
Associate of Science Nursing Degree -
Salish Kootenai College