JINIA NOOR
Stevenage
Summary
I consider myself to be a person of energy, drive, dependability, responsibility, and diligence. I am a capable team player who can adjust to any difficult circumstance. I can operate effectively both independently and in a group setting. I can work efficiently under time constraints and meet deadlines. Knowledgeable Assistant Manager dedicated to improving procedures for file movements, eliminating unnecessary storage and maintaining information safe and secure. Verifies documents, researches problems and implements effective solutions.
Overview
9
9
years of professional experience
Work History
Sandwich Artist
Subway
12.2024 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
Sales Assistant
Inditex
06.2024 - 11.2024
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, check, card, and mobile payments using POS systems.
- Collaborated effectively with team members to meet sales targets.
- Learned about new products quickly, providing comprehensive guidance to customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Offered personalized shopping advice to enhance customer experiences.
Assistant Manager
Subway
06.2023 - 05.2024
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently
- Cleaned and stored hand-held tools appropriately, prolonging working life and preventing damage
- Worked within a variety of kitchen stations, including food prep, cooking, and dishwashing.
- Oversaw daily operations of the store, including inventory and supply restocking, cash handling, and assisting customers.
- Built customer relationships with a consultative sales approach.
- Managed daily operations to ensure the smooth running of the shop floor.
- Managed cash registers accurately, reducing discrepancies at the end of day reconciliation.
Operations Manager
OBEDIENT GALAXY LIMITED-Malta
06.2022 - 05.2023
- Maintenance of computers
- Relations with suppliers
- Cash handling
- Train new Employees
- Prepare roaster for staff
- Prepared and presented trade reports to key stakeholders for continual product performance analysis.
Waitress
Merkanti-Malta
08.2021 - 06.2022
- Greeted and escorted customers to their tables
- Presented menu and provided detailed information when asked (e.g
- About portions, ingredients or potential food allergies)
- Prepared tables by setting up linens, silverware, and glasses
- Delivered friendly and fast service to process high-volume food and drink orders at peak times
- As needed, I assisted the kitchen crew with cleaning, meal plating, and stock counting, among other tasks.
Shop Assistant
ZARA Shopping Mall-Malta
02.2019 - 05.2020
- Assisted customers with a wide selection of products and services
- Liaised with potential customers to determine needs and provide recommendations
- Maintained a flexible schedule to accommodate changing levels of demand
- Established and nurtured effective relationships with customers, colleagues, and store management
- Delivered on store targets with strong sales and customer service skills
- Organized and displayed items in a visually appealing manner.
Marketing Manager
UTSHOB GROUP-Bangladesh
04.2016 - 08.2018
- Improved customer retention through innovative email marketing, engaging offers, and creative add-on sales techniques
- Developed best practices to provide exceptional customer services and maximize online sales
- Coordinated with colleagues regarding pricing and sales incentives to achieve marketing goals
- Created detailed organizational charts to identify advocates and blockers
- Created monthly sales targets to exceed financial forecasts.
- Analyzed customer data and campaign performance to drive improvements.
Education
Level 7 - DIPLOMA IN STRATEGIC MANAGEMENT
DOMAINE ACADEMY INSTITUTE - Mosta
Mosta, Malta04.2020
Bachelor of Arts -
Government K C College
Jhenaidah12.2018
Skills
- Microsoft Office
- Ability to Work Under Pressure
- Eager to do the hard work necessary to develop a career
- Customer complaint management
- Department management
- Retail marketing
- Cash handling
- Customer Service
- Sales techniques
- Fashion and styling expertise
- Complaint management
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
Custom
- Category B auto
- Category B1
Personal Information
- Date of Birth: 07/22/88
- Nationality: Bangladeshi
- Driving License: B1, B
Timeline
Sandwich Artist
Subway
12.2024 - Current
Sales Assistant
Inditex
06.2024 - 11.2024
Assistant Manager
Subway
06.2023 - 05.2024
Operations Manager
OBEDIENT GALAXY LIMITED-Malta
06.2022 - 05.2023
Waitress
Merkanti-Malta
08.2021 - 06.2022
Shop Assistant
ZARA Shopping Mall-Malta
02.2019 - 05.2020
Marketing Manager
UTSHOB GROUP-Bangladesh
04.2016 - 08.2018
Level 7 - DIPLOMA IN STRATEGIC MANAGEMENT
DOMAINE ACADEMY INSTITUTE - Mosta
Bachelor of Arts -
Government K C College
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