John Breeze
Bugibba
Summary
Dynamic Team Manager at Evolution Ltd, recognized for enhancing operational excellence through effective workflow management and performance coaching. Proven ability to develop talent and streamline processes, resulting in improved productivity. Strong customer-oriented mindset and stakeholder engagement skills, fostering a collaborative environment that drives success.
Overview
16
16
years of professional experience
Work History
Team Manager
Evolution Ltd
12.2020 - Current
- Led team in achieving operational goals through effective workflow management.
- Streamlined processes to enhance productivity and reduce turnaround times.
- Mentored team members, fostering professional development and skill enhancement.
- Implemented training programs to improve efficiency and ensure compliance with best practices.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
Inspector
Hippodrome Casino
04.2014 - 11.2020
- Facilitated engaging gaming experiences, ensuring adherence to house rules and regulations.
- Managed multiple game tables efficiently, delivering exceptional customer service during high-volume periods.
- Monitored game integrity and player compliance, addressing issues swiftly to maintain a fair gaming atmosphere.
- Analyzed player behavior patterns to optimize table assignments and improve overall gaming experience.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Casino Inspector
Casino36
01.2010 - 04.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
St Matthews RC High School
ManchesterSkills
- Customer-oriented mindset
- Workforce scheduling
- Stakeholder engagement
- Workforce development
- Influencing skills
- Performance coaching
- Performance appraisal
- Operational excellence
Timeline
Team Manager
Evolution Ltd
12.2020 - Current
Inspector
Hippodrome Casino
04.2014 - 11.2020
Casino Inspector
Casino36
01.2010 - 04.2014
High School Diploma -
St Matthews RC High School