John Pace

• Introduced Trust Payment POS terminals on the Maltese market.
• Grew market share to more than 45% by 2024.
• Forged strong relationships with clients, fostering loyalty and encouraging repeat business.
• Led proposal development efforts, crafting compelling pitches that successfully secured new contracts and projects.
• Managed contract negotiations with vendors and suppliers, securing favorable terms for the company's benefit.
• Conducted market research to identify new opportunities for business expansion and diversification.
• Expanded client base by identifying and targeting key industry decision makers.

• Deputy to General Manager
• Self-motivated, with a strong sense of personal responsibility.
• Organized and detail-oriented with a strong work ethic.
• Worked effectively in fast-paced environments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proven ability to learn quickly and adapt to new situations.

• Collaborated with executive leadership on strategic planning initiatives to drive business growth.
• Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
• Streamlined operational processes by identifying inefficiencies and implementing best practices.
• Improved overall productivity with the introduction of innovative process improvement initiatives.

• Managed the Cards Business, Issuing and Acquiring of Bank of Valletta plc
• Established long-term client relationships through consistent delivery of high-quality products and services.
• Achieved company growth by implementing strategic marketing plans and business development initiatives.
• Expanded market presence by identifying new business opportunities and forging strategic partnerships.
• Achieved double digit growth figures in card acceptance and BOV issued cards
• Enhanced customer satisfaction by streamlining communication channels and improving response times.

• Responsible for Correspondent Banking where I had the opportunity to meet and negotiate with foreign bankers with whom the Bank had a commercial relationship.
• Ran the Administration Department of the Bank's Treasury.
• Provided strong leadership to enhance team productivity.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.

Headed the Payments and Treasury section of Bank of Valletta International Ltd for 10 years.

• Implemented and developed operational standards, policies and procedures.
• Achieved operational excellence by streamlining processes and implementing best practices.
• Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.

• Joined BOV as clerk and worked my way up to Senior Management level in various branches.
• Was also posted at BOV's Card Processing Centre between 1987 and 1992.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.