Jolene Wetterau

Nail Technician/Business Owner

Nail Elegancy by Joey LLC

03.2024 - Current

Provided high-quality manicure and pedicure services to clients, enhancing overall customer satisfaction.
Maintained cleanliness and sanitation standards in accordance with state regulations and company policies.
Adapted to diverse client needs by offering personalized nail art designs and treatments.
Collaborated with team members to create a welcoming environment, improving client retention rates.
Educated clients on aftercare techniques to maintain nail health, fostering long-term relationships.
Resolved client concerns promptly, contributing to a positive salon atmosphere and repeat business.
Established strong client relationships through exceptional customer service and communication skills.
Offered advice and recommended products to improve and maintain nails.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Oversaw schedule to manage appointments of new and existing clients.
Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
Reduced product waste by monitoring and adjusting inventory orders based on demand.
Conducted inventory management efficiently, ensuring availability of all necessary nail care supplies.
Fostered relaxing and welcoming atmosphere, contributing to overall positive client experiences.