Graduated as a bank and commercial cashier, with experience since he was 18 years old in customer service and knowledge in cash management, in the same way in the casino business as a dealer at betting tables; With the ability to work in a team and under pressure, proactively and efficiently, assuming challenges and responsibilities.
I have worked with personnel in charge in supervisory positions.
Overview
10
10
years of professional experience
Work History
Cashier
Primos Chicken Bar
04.2021 - 11.2022
Customer service at Take Out.
Receiving delivery calls.
Cash management.
Collection of salon consumption accounts.
POS handling.
Collection in national and foreign currency (dollars).
Casino Table Games Dealer
Pachanga Casino (Sun Dreams Corporation)
04.2019 - 02.2020
Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
Mastery of gambling table games: french roulette, perfect pair blackjack, baccarat.
Table games supervision.
Chief in charge of the games room in the absence of the Pit Boss, where I performed functions such as: rotation and management of personnel during the shift, problem solving and decision making with problematic customers, sending the final result of the shift to the casino manager, balancing (win/loss) of the customers who played that day.
Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Cashier Team Lead
Divemotor
01.2018 - 01.2019
Trained team members on cash register operation and cash handling.
Quickly and accurately counted drawers at start and end of each shift.
Communicated with customers and team members to solve problems.
Operated POS cash register and equipment to collect payments.
SAP system management.
Collection of invoices and electronic receipts.
reimbursements, entry of documents, vehicle cancellation, compensation of bills, entry of installments, all in the SAP system.
Management of national and foreign currency (dollars).
Cashier
Casuarinas Internatinal College
07.2017 - 10.2017
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Collection of pensions and services (food, mobility) of each student of the different grades and sections of the school.
Issuance of proof of payment (tickets, invoices, credit notes).
Management of national and foreign currency (dollars).
Bank Teller
⦁ Mibanco – Microenterprise Bank
04.2015 - 09.2016
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Reconciled cash drawer and resolved discrepancies.
Counted and packaged currency and coins.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Alternate supervisor of banking and services in his absence (opening of branch, attention and entry of claims, disbursement of loans, activation of duplicates and new debit cards, opening and closing of savings accounts, checking accounts, and fixed term accounts.
Casino Table Games Dealer
Máximus Casino
04.2013 - 11.2014
Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
Mastery of gambling table games: french roulette, classic blackjack, baccarat, caribbean poker, texas holdem poker.
Table games supervision.
Maintained fast, smooth game pace by efficiently handling chips, money and cards.
Chief in charge of the games room in the absence of the Pit Boss, where I performed functions such as: rotation and management of personnel during the shift, problem solving and decision making with problematic customers, sending the final result of the shift to the casino manager, balancing (win/loss) of the customers who played that day.
Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Casino Table Games Dealer
Golden Palace Casino
04.2009 - 11.2012
Maintained fast, smooth game pace by efficiently handling chips, money and cards.
Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
Mastery of gambling table games: french roulette, classic blackjack, baccarat, EZ baccarat, caribbean poker, texas holdem poker, Let it Ride poker.