Jordan Roehr
Billings
Summary
A skilled and detail-oriented Auto Glass Installer and Glazier with 10+ years of experience, proficient in all aspects of auto glass and residential and commerical installation, repair, and replacement, consistently delivering high-quality clean results while prioritizing customer satisfaction and adhering to strict safety standards.
Overview
11
11
years of professional experience
Work History
LLC Owner of Roaring Pearl
Self Employed
02.2023 - Current
- Improved customer satisfaction with timely installations of glass windows, doors, and mirrors.
- Fabricated and installed required hardware and moldings for glass installations.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Selected color, type and thickness of glass and material for moldings according to project specifications and structural requirements.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Maintained organized inventory of tools and materials, streamlining daily operations for increased productivity.
- Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
- Business scheduled only weekends.
Glazier and Auto Glass Installer
Critelli Glass
03.2014 - 08.2023
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
- Enhanced workplace safety by implementing proper glass handling techniques and adhering to industry regulations.
- Utilized problem-solving skills to address any challenges encountered during the installation or repair processes efficiently.
- Improved customer satisfaction with timely installations of glass windows, doors, and mirrors.
- Retained long-term clients who returned for additional services by establishing trust and rapport.
- Assisted in training new team members on company policies, procedures, and essential skills required for successful auto glass installation work.
Education
High School Diploma -
West High
Billings, MT05-2012
Skills
- Customer relations
- Small business operations
- Relationship building
- Project management
- Urethane application
- Business management
- Trim removal
- Power tool operation
- Glass cutting
- Glass cleaning
- Windshield repair
- Hand tool proficiency
- Auto glass installation
- Vehicle preparation
- Glass replacement
- Mobile services
- Teamwork and collaboration
- Attention to detail
Timeline
LLC Owner of Roaring Pearl
Self Employed
02.2023 - Current
Glazier and Auto Glass Installer
Critelli Glass
03.2014 - 08.2023
High School Diploma -
West High
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