Josef Debattista
Head Of Projects Division
Gudja,11
Summary
Proven leader at Doneo Co. Ltd., adept in customer relations and project scheduling, I've spearheaded projects sales and management that contributed to revenue growth through excellence in delivery and client satisfaction. By fostering strong client relationships and optimizing available resources, I've consistently exceeded sales targets and project expectations, showcasing both hard and soft skills in high-stakes environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Head of Projects Division
Doneo Co. Ltd.
09.2017 - Current
- Contributed to revenue growth by delivering high-quality projects that exceeded client expectations and led to repeat business or referrals.
- Coordinated multiple high-profile projects simultaneously, successfully navigating competing interests and ensuring timely completion with minimal disruption to daily operations.
- Built solid relationships with clients through regular updates on project status, addressing concerns promptly, and demonstrating understanding of their business needs.
- Continuously optimized resource allocation strategies based on evolving priorities or constraints ensuring effective use of available talent pool.
- Monitored project progress, identified risks and took corrective action as needed.
Sales Manager
Doneo Co. Ltd
09.2011 - 09.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Retail Sales Executive
Doneo Co. Ltd.
01.2003 - 08.2010
- Increased customer satisfaction by resolving issues promptly and professionally.
- Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
- Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
Education
Bachelor of Arts - Art History
University of Malta
Malta 04.2001 -
St. Aloysius' College Sixth Form
MaltaSt.Aloysius' College
MaltaSkills
Effective Communication
Customer Relations
Scope Management
Systems Design Documentation
Teamwork and Collaboration
Problem-Solving
Team Leadership
Languages
Maltese, English
Native language
Italian
Advanced
C1
Certification
CEDIA Certified Professional Designer
Timeline
Head of Projects Division
Doneo Co. Ltd.
09.2017 - Current
Sales Manager
Doneo Co. Ltd
09.2011 - 09.2017
Retail Sales Executive
Doneo Co. Ltd.
01.2003 - 08.2010
Bachelor of Arts - Art History
University of Malta
04.2001 -
St. Aloysius' College Sixth Form
St.Aloysius' College
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