Josef Jedlicka
Bugibba
Summary
Dynamic leader with a proven track record at Ideas Interiors, enhancing customer satisfaction and fostering strong relationships. Expert in small business operations and verbal communication, I excel in turning client needs into exceptional results. Achieved significant repeat business through strategic relationship building and effective team management.
Overview
18
18
years of professional experience
Work History
Owner
Ideas Interiors
06.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Project Management Assistant
CSR Ltd.
02.2019 - 04.2023
- Assisted with contract negotiations, ensuring mutually beneficial terms for both parties involved in projects.
- Tracked project time and updated [Software] spreadsheets.
- Coordinated cross-functional teams to ensure smooth collaboration and successful project execution.
- Recorded time allocated to projects and updated master tracking documents.
General Manager
Bocconcini
10.2015 - 12.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Sales Manager
Dropic S.r.o.
11.2011 - 02.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Junior Project Manager
DirtyBusters Cleaning Company
01.2007 - 04.2011
- Coordinated and organized company projects to ensure timely completion.
Education
SOŠMaP
Brno Czech Republic01-2010
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Ideas Interiors
06.2023 - Current
Project Management Assistant
CSR Ltd.
02.2019 - 04.2023
General Manager
Bocconcini
10.2015 - 12.2018
Sales Manager
Dropic S.r.o.
11.2011 - 02.2015
Junior Project Manager
DirtyBusters Cleaning Company
01.2007 - 04.2011
SOŠMaP
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